Medical Marijuana Registry customer and technical support

We’re working diligently to make enhancements to our online registration system. Here are few of the improvements we’re working on: 
  • Allowing users to unlock their accounts without contacting us
  • Making it easier to upload documents
  • Updating the directions to make the application easier to follow
We expect many improvements to be made by the end of the year. In the meantime, we are available to assist you by phone and email.
Unlock account
Email with your username. Use the subject line "Unlock account."
Forgot username 
Enter your email to recover your username

Reset your password
Enter your username to reset your password

Find answers to common questions 

Patient customer support
Help with your patient account

Caregiver customer support
Help with your caregiver account
Physician customer support
Help with your physician account


9:00 a.m. - 4:00 p.m. Monday-Friday
Social media
We are committed to maintaining the confidentiality and privacy of your participation on the registry and therefore will not use social media to respond to individual requests related to medical marijuana applications or registrations. Please email or call 303-692-2184 if you have specific questions.