Medical Marijuana Registry customer and technical support

 
 
What's new
Important information about system updates, downtimes, and holiday closures.​
 
Unlock account
Use the reset password feature to unlock your account.
 
Forgot username 
Enter your email to recover your username.

Reset your password
Enter your username to reset your password.

FAQs
Find answers to common questions. 

Patient customer support
Help with your patient account

Caregiver customer support
Help with your caregiver account
 
Physician customer support
Help with your physician account
 

Email 
medical.marijuana@state.co.us
 
Secure email portal 
Use the secure email portal if you are sending confidential information by email.

Phone
303-692-2184
  • Normal hours: Monday-Friday, 9:00 a.m. to 4:00 p.m.
  • Beginning Feb. 1 we will assist one customer per phone call. We appreciate your understanding as we work to help as many customers as possible. 
Social media
We are committed to maintaining the confidentiality and privacy of your participation on the registry and therefore will not use social media to respond to individual requests related to medical marijuana applications or registrations. Please email medical.marijuana@state.co.us or call 303-692-2184 if you have specific questions.