Medical Marijuana Registry customer and technical support

What's new
Important information about system updates, downtimes, and holiday closures.
Unlock account
Use the reset password feature to unlock your account.
Forgot username 
Enter your email to recover your username.

Reset your password
Enter your username to reset your password.

Find answers to common questions. 

Patient customer support
Help with your patient account

Caregiver customer support
Help with your caregiver account
Provider customer support
Help with your physician account

Secure email portal 
Use the secure email portal if you are sending confidential information by email.

  • Normal hours: Monday-Friday, 9:00 a.m. to 4:00 p.m.
  • We are able to assist one customer per phone call. We appreciate your understanding as we work to help as many customers as possible.  
Social media
We are committed to maintaining the confidentiality and privacy of your participation on the registry and therefore will not use social media to respond to individual requests related to medical marijuana applications or registrations. Please email or call 303-692-2184 if you have specific questions.