Wage & Hour Claim Investigations - Employer FAQs

NOTICE: The Division staff currently is working remotely due to the impact of the coronavirus. The best way to reach us is by sending an email to: cdle_labor_standards@state.co.us. We are committed to serving you and thank you for your patience at this time.

Note: the following FAQs relate to individual claims.  If you are under investigation regarding multiple employees and have received a document titled “Notice of Investigation”, please direct your questions to the sender of that notice.

The Division of Labor Standards and Statistics assists employees performing work in Colorado with the recovery of earned compensation not paid in accordance with Colorado Wage and Hour Law. The wage complaint process is a free service and is available to current and former Colorado private sector employees, regardless of immigration status. The Division acts as a neutral third party who investigates and determines if violations of Colorado wage and hour law have occurred.

Once a complete Wage Complaint Form is received and reviewed, a letter is sent to the employer explaining the nature of the complaint and the amounts alleged to be owed. The employer is given the opportunity to respond to the complaint and provide documentation.The Division is required to issue a determination within 90 days of sending the letter to the employer, unless we notify the parties in advance of good cause to extend the investigation. At the end of the investigation, the Division sends a determination to both parties, along with information on appeal and termination rights.

The Division’s investigation process (from filing of a complaint to determination) may take months, depending on the complexity of the claim and the other claims being processed.

Interpretive Notice & Formal Opinion (“INFO”) # 2: DLSS Wage Claim Investigation Process

I received a notice that I may be in violation of Colorado wage and hour law. Where can I find information regarding laws and regulations in Colorado?

For specific questions on a claim, please contact the Compliance Investigator that sent you the notice. You will find their direct contact information in the signature line of the letter. Please make sure to have the Notice of Complaint or the claim number available at the time of your call.


Employer Response Form
Settlement and Voluntary Dismissal of Wage Claim Agreement
Laws, Regulations and Guidance
Colorado Overtime and Minimum Pay Standards Order (“COMPS Order”) #36 (effective 3/16/2020)
Colorado Wage Act § 8-4-101, et seq.,C.R.S.
7 CCR 1103-7 Wage Protection Act Temporary Rules
Interpretive Notice & Formal Opinion (“INFO”) # 2: DLSS Wage Claim Investigation Process

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Colorado Division of Labor Standards and Statistics | 303-318-8441 |Toll Free: (888) 390-7936 | cdle_labor_standards@state.co.us