Returning/Existing Claimants

ALERT: New work-search requirements are in place. You are now required to complete work-search activities every week to be paid benefits unless you are job attached and expect to return to your regular schedule by July 5.
            View the new work-search requirements here.

Manage your existing claim, request payment, reset your password and change personal information. You will need to use the online system associated with the type of claim you have. Depending on the type of claim you have, your username and password will work only in the correct application.

Regular Unemployment Claimants


You filed a regular unemployment claim if you had at least $2,500 in W-2 wages in the last 18 months. 

You were sent a four-digit PIN to access your claim using the following services:

  • Request payment
  • Manage your unemployment claim
  • View your account balance
  • Update your address and personal information

  • Receive your unemployment benefit payments through direct deposit
  • Change back to the debit card

Reopen your claim if:

  • Have become unemployed again
  • Requested payment too early or late
  • Stopped filing for any reason (such as you started working again)
  • Need to report a new job separation

Are you waiting for your PIN?

Under normal circumstances your PIN would be mailed to you the next business day after you filed your claim. Due to the high volume of claims, there has been a delay in processing those requests. If you have not received your PIN in time for your first payment request, we ask for your patience. We will email or call you with your PIN and mail it to you.


If you filed a new regular unemployment claim, but need to request that the effective date be moved back to when you stopped working, complete this request form.

Register for work at ConnectingColorado.com

Pandemic Unemployment Assistance Claimants


You filed a Pandemic Unemployment Assistance (PUA) claim if you: 

  • Were self-employed, a gig worker or an independent contractor
  • Exhausted your regular unemployment benefits
  • Were otherwise not eligible for regular unemployment (no W-2 wages)

Log in as an Existing Claimant to:

  • Request payment
  • Manage your unemployment claim
  • Upload your tax documents
  • Change your payment method to direct deposit
  • View your account balance
  • Update your address and personal information