Contact Us

Unemployment Insurance Benefits

ALERT: The Unemployment Insurance lobby is open BY APPOINTMENT ONLY. If you want to schedule an appointment, scroll down to the Appointment Scheduler. The lobby is not open to the public, and you will not be admitted to the building if you do not have an appointment.

Provides temporary and partial wage replacement to workers who have become unemployed through no fault of their own. The program is funded by employer paid premiums and provides benefits to those who meet the eligibility requirements of the Colorado Employment Security Act. The call center is open Monday-Friday 8AM - 4PM for all existing claim-related needs. If you need to file a new claim, please go online anytime or call during business hours.

File or Reopen a Claim

File a Claim Online or Reopen A Claim

Requesting Payment Every Two Weeks

MyUI Online (after you have a claim)
Denver Metro (303) 813-2800 Toll-Free (888) 550-2800

For a Regular Unemployment Claims

Requesting Payment Every Two Weeks
MyUI Online (after you have a claim)
Denver Metro (303) 813-2800 Toll-Free (888) 550-2800

Call Center Hours
Monday - Friday 8 a.m. to 4 p.m. 
Denver Metro:  303-318-9000 or Toll-Free:  1-800-388-5515
Spanish Denver Metro:  303-318-9333 or Toll-Free: 1-866-422-0402
Deaf and Hard of Hearing (TTD) Denver Metro: 303-318-9016 or Toll Free: 1-800-894-7730

For Pandemic Unemployment Assistance Claims

Requesting Payment Every Two Weeks
PUA Online System as Existing Claimant (after you have a claim)
303-536-5615 Monday - Friday 8 a.m. to 4 p.m.

Call Center Hours
Monday - Friday 8 a.m. to 4 p.m.
(English and Spanish)
303-536-5615

In-Person Appointment Scheduler

If you need help filing a claim or need answers about your claim that you have not been able to find online, you can request an on-site appointment.

Once you request an appointment, you will receive an email with important instructions. Be sure to read it carefully and follow all instructions or you may not be allowed in for your appointment.


Unemployment Insurance Employer Services

The payment of unemployment insurance benefits is supported by the collection of premiums from employers. Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program.

Main: 303-318-9100
Toll Free: 1-800-480-8299
Audits: 303-318-9100
cdle_employer_services@state.co.us

UI Employer Services
P.O. Box 8789
Denver, CO 80201-8789


Unemployment Insurance Integrity

Detects employer and claimant fraud, establishes and collect overpayments, conduct employer audits, collect delinquent tax reports and taxes due, and conduct quality reviews of benefit payments for the citizens and employers of Colorado to ensure compliance with unemployment laws and regulations.

Benefit Payment Control: 303-318-9035 Toll Free 1-877-464-4622
Tips and Leads: 303-318-9035
Audits: 303-318-9100 Toll Free: 1-800-480-8299


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