Unemployment Insurance Customer Service Center Hours Change February 20 through April 2

The unemployment customer service call center is temporarily changing its hours to train our staff on a new system that’s coming soon. If you need to speak to an agent, you can reach us:

  • Monday through Wednesday, 8 a.m. to 4 p.m.
  • Thursday through Friday, 7:30 to 11:30 a.m.

File a claim or reopen a claim at coloradoui.gov/fileaclaim

Request payment of benefits at MyUI Claimant or call 303-813-2800 or 1-800-550-2800.

You can find many answers about your claim on MyUI Claimant, including if a payment has been issued. Not registered? You will need an email address and the personal identification number (PIN) we sent you to sign up.

Still have a question? Check Your Guide to Unemployment Benefits or these links for additional information.

When will my claim be done?

When will I get paid? 

Get a copy of your 1099-G tax form at MyUI Claimant.

Register for work at connectingcolorado.com.

I need a new PIN.

  • If you know your PIN, call 303-813-2800 or 1-800-550-2800 to reset it.
  • If you didn’t receive a PIN or don’t know it, call us at 303-318-9000 or 1-800-388-5515 during business hours shown above.