Qualitative Case Reviews

The CDHS Administrative Review Division (ARD) conducts qualitative case reviews on a variety of child welfare populations.  

Foster Care Reviews

The ARD reviews all children in the child welfare system who are in out-of-home care for at least six months, and every six months thereafter as long as the child remains in care.  Reviews are also conducted for the youth in the Division of Youth Corrections (DYC) who are in a community placement. These reviews also take place every six months the youth is in community placement.  

Assessment Reviews

The ARD’s Assessment Review focuses the referral and assessment process. The ARD conducts these reviews twice a year for the ten-large counties and once a year for the middle-sized and balance of the state. A representative sample by county of assessments and cases are pulled for review. 

In-Home Services Reviews

The ARD’s In-Home Services Review processes allow for an in-depth look at service delivery, safety, risk and well-being for those families receiving in-home services.  The ARD conducts these reviews twice a year for the ten-large counties and once a year for the middle-sized and balance of the state. A representative sample by county of assessments and cases are pulled for review. 

Foster Home Certification Review

The purpose of the annual foster home certification review is to determine if county departments of human/social services are in compliance with certification requirements for foster homes and kinship foster homes as outlined in the Code of Colorado Regulations, Colorado Revised Statute, and federal law. A thorough qualitative case review of the county certified provider case file is completed to determine if the certifying county and provider are in compliance with rules and regulations during the review period to provide a safe living environment for children in Out-of-Home care. This unit is also responsible for:

  • Monitoring Stage II investigations of county certified foster homes when the Institutional Abuse Review Team (IART) recommends the need for a Stage II investigation, and
  • Reviewing and following up on all County Critical Incident Reporting (7.701.52)

Institutional Abuse Screen Out Review

The purpose of the monthly statewide Institutional Abuse Screen Out Review is to determine if county departments of human/social services are appropriately screening out Institutional Abuse referrals as outlined in the Code of Colorado Regulations and Colorado Revised Statute. A random sample of statewide screened out Institutional Abuse referrals is reviewed monthly and a thorough and qualitative case review of the counties' decision to screen out the Institutional Abuse referrals is completed based on information contained within Trails. The source for all information used during this review is the Colorado Trails database. A review of each Hotline call can be completed, when needed.

Hotline Quality Assurance

House Bill 13-1271 was signed in May 2013 and required the development of a state-wide Hotline system to facilitate the reporting of suspicions regarding child abuse and neglect.  On January 1st 2015, the statewide Hotline system became operational.  Callers with suspicions of child abuse and/or neglect can call either a County-designated Hotline phone number or the statewide toll-free phone number (844-CO-4-KIDS).  With the addition of new programmatic functions to Colorado’s Child Welfare system, the ARD was provided resources to conduct qualitative reviews of the State’s Hotline system and provide essential feedback/technical assistance for system improvement.  Quality assurance reviews of the State’s Hotline system encompass all 64 Counties and the Hotline County Connection Center.  

Rule regarding Colorado’s Hotline system:

  • House Bill 13-1271
  • Colorado Revised Statutes 19-3-304, 19-3-307, 26-5-111, 
  • Colorado Code of Regulations, Social Services Rules (Volume 7)

Screen Out Review

In order to better inform policy and practice related to screening of referrals and examine the accuracy of referral acceptance decision making, the ARD created a process to evaluate the child protection screening decisions made by county departments of social or human services.  Since 2007, this annual “Screen-Out Review” has been held each September.