Qualitative Case Reviews

The CDHS Administrative Review Division (ARD) conducts qualitative case reviews on a variety of child welfare populations.  

Foster Care Reviews

The ARD reviews all children in the child welfare system who are in out-of-home care for at least six months, and every six months thereafter as long as the child remains in care.  Reviews are also conducted for the youth in the Division of Youth Corrections (DYC) who are in a community placement. These reviews also take place every six months the youth is in community placement.  

Assessment Reviews

The ARD’s Assessment Review focuses the referral and assessment process. The ARD conducts these reviews twice a year for the ten-large counties and once a year for the middle-sized and balance of the state. A representative sample by county of assessments and cases are pulled for review. 

In-Home Services Reviews

The ARD’s In-Home Services Review processes allow for an in-depth look at service delivery, safety, risk and well-being for those families receiving in-home services.  The ARD conducts these reviews twice a year for the ten-large counties and once a year for the middle-sized and balance of the state. A representative sample by county of assessments and cases are pulled for review. 

Foster Care Home Review

ARD's  Foster Care Home Review (FCHR) Team conducts reviews of county certified foster/kinship homes with the specific purpose of evaluating how county departments operationalize their foster care programs and to determine whether or not certified foster care providers are in compliance with Volume VII Minimum Rules and Regulations. County reviews are held annually and randomized, representative sample of provider and child files are pulled for review. 

Hotline Quality Assurance

House Bill 13-1271 was signed in May 2013 and required the development of a state-wide Hotline system to facilitate the reporting of suspicions regarding child abuse and neglect.  On January 1st 2015, the statewide Hotline system became operational.  Callers with suspicions of child abuse and/or neglect can call either a County-designated Hotline phone number or the statewide toll-free phone number (844-CO-4-KIDS).  With the addition of new programmatic functions to Colorado’s Child Welfare system, the ARD was provided resources to conduct qualitative reviews of the State’s Hotline system and provide essential feedback/technical assistance for system improvement.  Quality assurance reviews of the State’s Hotline system encompass all 64 Counties and the Hotline County Connection Center.  

Rule regarding Colorado’s Hotline system:

  • House Bill 13-1271
  • Colorado Revised Statutes 19-3-304, 19-3-307, 26-5-111, 
  • Colorado Code of Regulations, Social Services Rules (Volume 7)

Screen Out Review

In order to better inform policy and practice related to screening of referrals and examine the accuracy of referral acceptance decision making, the ARD created a process to evaluate the child protection screening decisions made by county departments of social or human services.  Since 2007, this annual “Screen-Out Review” has been held each September.