Performance Management

The CDHS Performance Management unit is comprised of C-Stat and County C-Stat.

C-Stat

C-StatC-Stat is a performance-based analysis strategy that allows every program within the Colorado Department of Human Services to better focus on and improve performance outcomes. By identifying areas of focus, CDHS determines what is working and what needs improvement. By measuring the impact of day-to-day efforts, we are able to make more informed, collaborative decisions to align our efforts and resources to affect positive change.

Each division within the following offices collects data examined on a monthly basis in C-Stat meetings: Behavioral Health; Children, Youth and Families; Early Childhood; Economic Security; and Community Access and Independence.

Together, CDHS executive leadership and office staff analyze the data to identify positive trends and opportunities for improvement. Divisions determine strategies for improvement and implement these strategies, while executive leadership helps reduce barriers to the divisions’ success.

C-Stat moves CDHS to an outcomes-oriented and collaborative approach to affect change at every level. The goals are to collect timely data, increase transparency, conduct regular executive meetings to assess the effectiveness of the strategies, and identify new performance measures, all in support of continuous quality improvement.

Visit the C-Stat page to learn more.


County C-Stat

CDHS's Performance Management unit provides counties with services and resources to assist in performance-improvement efforts on the county-facing C-Stat measures. Services include access to monthly performance data, peer-to-peer exchanges on effective county practices, and other products that establish connections between CDHS's offices and divisions. 

Visit the County Performance Unit page to learn more.


Performance Plan

CDHS prepares an annual performance plan to outline the goals and activities to be undertaken in the coming state fiscal year. Its contents are a reflection of the vision of the department and the synthesis of the input received from staff, stakeholders and community partners, collected through a series of town hall and staff meetings, webinars and online surveys conducted throughout the summer. 

The State Measurement for Accountable, Responsive, and Transparent (SMART) Government Act (Colorado House Bill 10-1119) established a performance-based budgeting system for Colorado. Section 2-7-201, et seq., C.R.S., requires departments to create performance plans outlining their goals, and describe how those goals will be evaluated through performance measures. Performance plans are to be readily available to legislators and the public. The department’s Fiscal Year 2019-20 Performance Plan describes its mission, vision and goals, and provides annual performance measures and strategies for achieving its goals.

Click here to view the CDHS Performance Plan.