C-Stat

C-Stat is a performance-based analysis strategy that allows every program within the Colorado Department of Human Services to better focus on and improve performance outcomes. By identifying areas of focus, CDHS determines what is working and what needs improvement. By measuring the impact of day-to-day efforts, we are able to make more informed, collaborative decisions to align our efforts and resources to affect positive change.

Each division within the following offices collects data examined on a monthly basis in C-Stat meetings: Behavioral Health; Children, Youth and Families; Early Childhood; Economic Security; and Community Access and Independence.

Together, CDHS executive leadership and office staff analyze the data to identify positive trends and opportunities for improvement. Divisions determine strategies for improvement and implement these strategies, while executive leadership helps reduce barriers to the divisions’ success.

C-Stat moves CDHS to an outcomes-oriented and collaborative approach to affect change at every level. The goals are to collect timely data, increase transparency, conduct regular executive meetings to assess the effectiveness of the strategies, and identify new performance measures, all in support of continuous quality improvement.