Meet the Administrative Services Organizations for Crisis Regions 3, 5, and 6

This is the final article highlighting the new Administrative Services Organizations (ASO) that are managing the state’s comprehensive behavioral health crisis system as of July 1. Each ASO is tasked with creating a sustainable network of providers to deliver crisis services to Coloradans within their respective crisis regions, all of which align with the state’s Medicaid regions. This month, we introduce Signal Behavioral Health, the ASO for Regions 3, 5, and 6.

For more than 20 years, Signal has provided safety net substance use services in the majority of the counties in the crisis regions it covers now for Colorado Crisis Services (Region 3 - Elbert, Douglas, Arapahoe, and Adams; Region 5 - Denver; and Region 6 - Jefferson, Gilpin, Clear Creek, Broomfield, and Boulder). As a result, Signal has a deep-seated understanding of the diverse approaches required when working in each of these areas. For instance, Gilpin and Clear Creek, located in the foothills, require unique consideration to developing accessible services. Denver County, with its highly concentrated population, needs scaled mobile services. And Elbert and the rural areas of Arapahoe, Adams, and Douglas all have very different needs than the metro area of the regions.

Signal has a long history of working in partnership with OBH to operationalize the delivery of quality behavioral health services, expanding access, and thinking creatively about how services can be evolved to meet needs. According to Signal CEO Daniel Darting, the decision to apply for the ASO role felt like a logical extension of the work they had been doing for years. “As we examined the State’s crisis services vision for continued development, we saw a natural connection to our work and abilities. We are also eager to learn from communities on what works, what they need, and how we can extend quality services to residents of Colorado in our regions of responsibility.”

To highlight one area of its work, in its first months at the helm of crisis services in these regions, Signal has been busily working with both experienced, long-standing and new mobile services providers, as well as with the statewide crisis line. Its intent is to leverage the mixture of experience and fresh perspectives in order to improve and expand crisis services. “We think the incorporation of telehealth and other technology supports can augment the delivery of services,” Darting said. “We also think it is critical to coordinate criteria and services with the local Medicaid Regional Accountable Entities and service providers, recognizing transitions of care may be needed after mobile response. Working with their strong care management teams will be vital.”

For help with any mental health, substance use or emotional concern—for you, or someone you know—call Colorado Crisis Services at 844-493-TALK (8255), or text TALK to 38255. Trained crisis counselors are available to provide immediate and confidential help, 24/7/365. For more information visit ColoradoCrisisServices.org.  

 

A map with all of the ASOs and contact information for each region is available on the OBH Find Behavioral Health web page. Also, read the previous write-ups on Rocky Mountain Health Plans, ASO for Region 1, and Beacon Health Options/Health Colorado, ASOs for Regions 2, 4 and 7.