Identity Theft and Mis-Identification
If you have obtained a Colorado Criminal History Record (CHRI), and there is incorrect information on your record, or you have never been arrested and should not have a criminal history record, you may be a victim of criminal impersonation, or "identity theft".
Any person who disputes any information on their Colorado criminal history record, may challenge the accuracy and completeness of their record. Disputes may be taken directly to the arresting agency, or a "record challenge" may be conducted by pre-enrolling with one of the two Colorado Applicant Background Services (CABS) vendors (links below) authorized by the Colorado Bureau of Investigation (CBI). To challenge a record, first obtain a copy of the criminal history record via the CBI Internet name-based search (cbirecordscheck.com) or manual search. Mark the information you believe is incorrect on the CBI criminal history record.
Once the criminal history record has been obtained and discrepancies are detected and marked, a challenge of any of those discrepancies may be conducted by pre-enrolling and scheduling an appointment for fingerprints on a physical card with one of the two CABS vendors at:
American BioIdentity/Colorado Fingerprinting: https://www.coloradofingerprinting.com/schedule-appointment/
or Idemia/IdentoGO: By Phone:Toll Free: (844) 539-5539
Upon receipt of the physical card containing your fingerprints from the vendor, complete the top portion of the card (include “Record Challenge” in the “Reason Fingerprinted” box). Mail both, the completed fingerprint card and, the CBI criminal history record in question to the CBI. The CBI will then process the fingerprint card through the CBI fingerprint database upon receipt. Should the criminal history record presented not belong to the individual fingerprinted, a letter stating that the person fingerprinted is not the same person as the individual in the criminal history record will be mailed from the CBI to that person.
The record challenge documents (fingerprint card and criminal history in question) are to be mailed directly to the CBI for processing at:
690 Kipling Street, Suite 4000
Lakewood, Colorado 80215
Additional information regarding Identity Theft issues may be obtained by clicking the link below.