Work Group Facilitation

CSEAP offers Work Group Facilitation to state agency teams working through conflict, strained communication, and/or organizational change(s). This service is always consultative, not directive, and implemented at the discretion of the requesting agency or manager. The goal of team facilitation is to support leaders, managers, and supervisors in encouraging more productive team behaviors and communication. While this service is offered to agencies free-of-charge, costs related to travel may be incurred by the requesting agency when a CSEAP facilitator is travelling outside of their general service area to provide facilitation.

 

Facilitations are customizable and typically include: 

  • multiple consultations with managers and/or leaders to determine potential response strategies, 
  • assessment of organizational climate followed by guided group discussion,
  • training to improve team skill in workplace respect, and managing conflict or communication,
  • development of team strategies and/or a team agreement to manage difficult situations.
Infographic describing Work Group Facilitation service for teams experiencing conflict or change

Are you interested in Work Group Facilitation for your Team? Here’s what you need to know:

Work Group Facilitation can be helpful when:

  • You notice unproductive behaviors associated with team conflict.
  • You believe that open dialogue could improve team functioning and productivity.
  • Your department is experiencing reorganization or transition that impacts many team members.

Here is how the Work Group Facilitation process works:

Call CSEAP at 1-800-821-8154. Request a consultation with Janeen Haller-Abernethy to discuss Work Group Facilitation. You'll discuss your perspective of team dynamics, strengths, and challenges.

If facilitation is identified as appropriate, your team will be surveyed to assess team dynamics, existing conflict or tension, communication within the team. Survey responses are summarized and discussed with agency leader(s) and/or team manager(s) via phone or video consultation. Multiple facilitation sessions will be scheduled with your team to review their survey feedback, gather additional insight, and facilitate dialogue focused on productive steps in moving forward as a team. Ask about customized facilitation to meet your unique team needs.

Do you have questions or are you ready to get started? Call CSEAP @ 1-800-821-8154.

For more information about Work Group Facilitation, call 303-866-4314 to schedule a telephone consultation with Janeen Haller-Abernethy or email janeen.hallerabernethy@state.co.us.

Download and print information about Work Group Facilitation.