Effective July 1, 2020, the Department transitioned the work of the Healthy Communities Program to the Department's Regional Accountable Entities (RAEs).
Historically, the Healthy Communities program provided outreach to newly enrolled families with children under the age of 21 and pregnant women enrolled in Health First Colorado (Colorado's Medicaid Program) and Child Health Plan Plus (CHP+). Moving forward, this outreach will be performed by the RAEs and Managed Care Organizations (MCEs) as it aligns well with their existing work and provides cost savings opportunities.
We would like to thank the many Health Communities staff members and partners who worked so hard to help improve the lives and health of the people we serve.
RAEs will now handle Health First Colorado member questions concerning providers and benefits. County departments of human/social services will answer questions about member applications and eligibility status. CHP+ customer service will answer any CHP+ member questions at 1-800-359-1991.