Conflict Free Case Management


Statewide Regional Forums held in April 2016 to discuss the future of case management and direct services


This page exists to share information  about Conflict Free Case Management from the Department of Health Care Policy and Financing (the Department). Conflict Free Case Management bars the delivery of Case Management Support and Home and Community Based Direct Services by the same agency or entity.

The sections below explain why these changes are being made and how they may impact individuals with Intellectual and/or Developmental Disabilities, their families, case management agencies, and direct service providers.

Related Groups



Reasonable accommodations for the meetings will be provided upon request for persons with disabilities.  Please email or call 303.866.5550 at least one week prior to the scheduled meeting if you need special arrangements.