Benefits Utilization System (BUS) Updates
Welcome to the BUS Stop
You might notice this web page looks a little different! We recently redesigned the BUS Stop to make it more user-friendly and easier to navigate. If you are looking for information on the BUS, refer to the green buttons. If you need information on the Bridge, refer to the purple buttons.
BUS Contact: Terry Burnham at Terry.Burnham@state.co.us or 303-866-6240
Resources for Case Managers 1-16-18PETI Communications November 2017
11/9/2017 - Resolved
11/8/2017 - Bridge Error Message When Selecting Service or Entering Units on PARs
Case managers creating new PARS or adding new lines to existing PARS within the Bridge application are receiving the following error message when selecting a service or upon entering units: "An unexpected error has occurred. Please try again and if the problem persists, contact your local support team." The Department and DXC are working to fix this issue.
The DXC email address for Bridge support is firstname.lastname@example.org. To ensure requests for Bridge support are timely addressed, please target them to the new email address.
All Single Entry Point (SEP) and Community Centered Board (CCB) case managers MUST complete a 3rd party Modification/Revocation Access Request Form before they are granted access to the CO interChange (including Bridge).
- Third Party User Access Form – Required for new user access to the BUS/Interchange/Bridge
- Third Party Modification Revocation Form – Required to change user details, including level of access, or to revoke access for existing users
- Access Form Guide – Instructions for selecting and filling out the appropriate forms