Contact Us
The Great Colorado Payback Office
1580 Logan St., Ste. 500
Denver, CO 80203
Program Inquiries
Denver Metro Area: (303) 866-6070
Toll Free Long Distance: (800) 825-2111
Fax 303-866-6154
Payback Staff
Patty White, Program Director
Keith Nakamura, Compliance Manager
Linda Lachapelle-Graves, Claims Manager
Garth Farrend, Audit Manager
When making a telephone inquiry, please provide the following information:
- Name you would like researched. If the name was found on our website or on another list provided by our office, please submit or provide the name using the exact spelling as it appeared on the website or list.
- Provide previous mailing addresses. Street names and cities are acceptable for the inquiry process.
- Provide the last four digits of the social security number for the individual you are inquiring about.
- Provide a current mailing address for the person who will claim the proceeds. Provide a complete mailing address including City, State and Zip code.
You should receive a response from our office whether or not there is a match for the name. Please allow at least 6 – 8 weeks for a response, however, depending on the volume of inquiries received, it may take longer. If you would like to check on the status of your inquiry, you may call our office (toll free) at 800/825-2111 or (locally) at 303/866-6070.
If there is a match on our database, a Claim Form will be mailed to the address provided. See Information About Claiming for more information about the claim form and the claims process.
If there is no match on our database, a letter will be mailed to the address provided notifying you of the status of your inquiry.
If there is a match on our database, a Claim Form will be mailed to the address provided. See Information About Claiming for more information about the claim form and the claims process.
If there is no match on our database, a letter will be mailed to the address provided notifying you of the status of your inquiry.