CDASS Training Manual

Introduction - Terms Defined

Section 1 - Program Overview

1.1 Purpose of The Program
1.2 Purpose of This Manual
1.3 How CDASS Works

Section 1 Quiz
Section 1 Quiz Answer Key

Appendix 1-1 - Authorized Representative Forms
Appendix 1-2 - CDASS Rules and Regulations
Appendix 1-3 - CDASS Eligibility Requirements
Appendix 1-4 - Physician Statement

Section 2 - Enrollment in CDASS

2.1 Steps For Enrollment
Section 2 Quiz
Section 2 Quiz Answer Key

Section 3 - Working with Accent

3.1  Required Paperwork
3.2  "Sharing" Attendants
3.3  On-going Relationship with Accent

Section 3 Quiz
Section 3 Quiz Answer Key

Section 4 - Client Rights

4.1  Access Appropriate Information
4.2  Appeal of a Disapproved Attendant Support Management Plan
4.3  Manage Your Attendant Support
4.4  Receive Support for Managing CDASS
4.5  Change from CDASS to Agency Services
4.6  Maintain Medicaid Eligibility

Section 5 - Client Responsibilities

5.1  Demonstrate Required Skills and Ability
5.2  Manage Your Health
5.3  Act as the Supervising Employer
5.4  Manage Your Attendant Support
5.5  Reconcile Financial Records
5.6  Manage Emergencies
5.7  Ensure Quality Services
5.8  Follow Relevant Laws

Section 6 - Planning and Organizing Attendant Services

6.1 Determining Your Attendant Needs
   6.1.1  Attendant Tasks
   6.1.2  Number of Attendants
   6.1.3  Hiring Spouses, Family members, and/or Legal Guardians
   6.1.4  Conditions which Prohibit Paying Attendants
   6.1.5  Job Description
6.2  Developing an Attendant Support Management Plan
6.3  Directing Attendants in Health Maintenance Activities

Section 6 Quiz
Section 6 Quiz Answer Key

Appendix 6-1 - Sample Documents and Forms
Appendix 6-2 - Avoiding Discrimination

Section 7 - Budgeting

7.1  What Do I Need?
7.2  What Will My Attendant Services Cost?
   7.2.1  Wages
   7.2.2  Taxes and Workers' Compensation
   7.2.3  Benefits
   7.2.4  Unexpected Situations/Emergencies
7.3  How Much Money to I have to Spend?
   7.3.1  Initial Allocation
   7.3.2  Adjusting Your Allocation
   7.3.3  Certification Period
   7.3.4  Over Spending
7.4  What Else Should I Be Aware Of?
7.5  How to Develop A Budget

Section 7 Quiz
Section 7 Quiz Answer Key

Appendix 7-1 - Sample CDASS Budget

Section 8 - Personnel Issues

8.1  Recruiting
   8.1.1  Writing Job Ads
   8.1.2  Posting Job Ads
   8.1.3  When People Respond
   8.1.4  Screening
   8.1.5  Interviewing
   8.1.6  Checking References
8.2 Hiring Guidelines
   8.2.1  Criminal Background Check
   8.2.2  Board of Nursing Background Check
   8.2.3  The Job Offer
   8.2.4  Hiring Your Attendant
   8.2.5  Contacting Accent
   8.2.6  The Hiring Agreement
8.3 Firing an Attendant
   8.3.1  Grounds for Firing
   8.3.2  Grounds For Immediate Firing
   8.3.3  Firing Workers

Section 8 Quiz
Section 8 Quiz Answer Key

Appendix 8-1 - Sample Job Description
Appendix 8-2 - Sample Hiring Agreement

Section 9 - Recognizing and Getting Quality Attendant Support

9.1  Training Attendants
9.2  Scheduling Attendants
9.3  Supervising Attendants
9.4  Evaluating Attendants
9.5  Handling Abuse
9.6  Preventing Theft

Section 9 Quiz
Section 9 Quiz Answer Key

Section 10 - Communication Skills

10.1  Communication Tips
10.2  Negotiating
10.3  Giving Feedback
10.4  Documenting

Section 10 Quiz
Section 10 Quiz Answer Key

Section 11 - Managing Your Health

11.1  Managing Your Health
11.2  What To Do If You Have an Acute Care Episode

Section 12 - Using Resources

12.1  Case Managers
12.2  Financial Management Services
12.4  Other Community Resources

Section 13 - Notes