Types of Complaints Investigated by Other Agencies
Motor Vehicle Warranties: If any repair work was not part of a vehicle sales contract, it is outside the jurisdiction of the AID. The local District Attorney does have jurisdiction over illegal actions by an automotive repair facility. A complaint concerning repair work may be filed with the District Attorney's office.
Lemon Law: The Lemon Law applies only to new vehicles under one year old. It does not apply to used vehicles purchased by consumers who encounter repair problems. The procedures for filing a complaint under the Lemon Law are found in the vehicle owner's manual. Please see the AID publication on Colorado's Lemon Law for additional information.
There are certain circumstances that are not violations of the motor vehicle dealer law:
To obtain Auto Industry Division complaint forms click on this link.
To read more about investigations, click on this link.
To report Unlicensed Dealers and Salespersons, click on this link.