Emergency Roadside Assistance
In the vehicle packet of every vehicle should be a National Automobile Club (NAC) card. This service is for AFTER HOURS emergencies only. The first rule when on the road is safety. If your vehicle is disabled and you find yourself in an unsafe situation, get to safety at once! If necessary, contact law enforcement and alert them to any road safety compromises.
During business hours contact SFM 800-356-3846. explain the situation and Fleet personnel will make arrangements as warranted. If it is after hours NAC might be the correct call to make 866-329-3471 (account number: 8503758-000); use the fuel card for this service. If safety is NOT a concern, determine if you are able to solve the problem yourself. For example:
Remember: You are responsible for knowing about spare tires and jacks as well as monitoring the fluid and fuel levels in the vehicle you operate. If the battery is low, call Fleet to authorize a replacement. Same for tire treads. Watch your fuel and fluid levels. If there is neglect of your responsibilities, your agency may be billed directly for emergency or other services.
1001 E 62nd Ave Rm A18
Denver, CO 80216
303-866-5222 or 800-723-8023
8:00 a.m. - 5:00 p.m. l Monday-Friday