Clients & Applicants
We want to provide public health insurance for all who qualify. This information may help you decide if you qualify. Please contact Customer Service if you have any questions.
I am not sure if I should go to the emergency room, who can I call?
Call the Nurse Advice Line at 1-800-283-3221.
How do I find out if I am potentially eligible for Medicaid or Child Health Plan Plus (CHP+)?
Please visit Colorado's Program Eligibility and Application Kit (PEAK) and click on "Am I Eligible."
How do I apply for family and children's assistance programs?
Please visit our Applications page.
How do I ensure that I continue to receive Medicaid or CHP+ benefits?
Turn in your annual re-enrollment/re-determination packet to your worker before the due date. To find out when the packet is due, visit Colorado PEAK and click on "Check My Benefits," then "My Benefits" tab. The date your packet is due is found in the "My Redeterminations" section.
I am a Medicaid or CHP+ Prenatal client, how do I report the birth of my newborn?
Report the birth of a Medicaid or CHP+ baby click here.
My Medicaid application is pending approval. In the meantime, where can I get durable medical equipment?
Find vendors of durable medical equipment.
How do I find a doctor?
Please visit our Find a Provider page.
How do I find my Family Health Coordinator?
Healthy Communities Fact Sheet
Healthy Communities Outreach and Case Management Locations
What are my benefits?
Medicaid Benefits Fact Sheets
CHP+ Benefits Booklet
How do I report a problem with my health care?
Ombudsman for Medicaid Managed Care: English or Spanish
Ombudsman for Long-Term Care
Report Provider Fraud.
Report Client Fraud to your local County Department of Human and Social Services.
For information on the right to appeal a denial from your insurance carrier, please visit the Colorado Division of Insurance.
How do I access Health Insurance Portability and Accountability Act (HIPAA) privacy forms?
Please visit our HIPAA Privacy Forms page.
How do I compare hospitals?
Please click here.
How do I get other services?
Find a non-medical service by need.
Other questions?
Go to Medicaid FAQ's , Medicaid Managed Care FAQ's , or CHP+ FAQ.