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Professional Counselor Renewal 2013


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License Renewal Fees:

As you may know, the renewal fee is evaluated each year and set to meet the budgetary needs of the program; however, it is difficult to predict if costs of regulation will decrease or increase in the future. Renewal fees help offset the operational expenses of the program and are an integral part of our commitment to work diligently to provide consumer protection.

  • If renewed on or before September 14, 2013:

    • The Active Licensed Professional Counselor (LPC)  renewal fee is: $130

    • The Inactive Licensed Professional Counselor (LPC) renewal fee is: $130

    • The Active Provisional LPC (LPP) renewal fee is: $113

  • If renewed on or after September  15, 2013, a $15 delinquency charge is applied and the totals are:

    • The Active Licensed Professional Counselor (LPC) renewal fee is: $145

    • The Inactive Licensed Professional Counselor (LPC) renewal fee is: $145

    • The Active Provisional LPC (LPP) renewal fee is: $128

After October 31, 2013, your license will be expired and you must reinstate.



If you hold a PROVISIONAL license in any series (and have an active LPC, MFT, LSW, CSW, or PSY license), please check with your employer about whether or not you need to renew your provisional license.


Due to unforeseen circumstances, the renewal for all mental health licenses, certificates, and registrations was delayed.  Because of the delay, the late fee of $15.00 will not be included in the renewal cost until September 15, 2013.

All fees are Non-Refundable. The Division of Professions and Occupations cannot and will not take payment information over the phone. We will not request credit card numbers or checking account numbers via telephone. You will only be able to pay for your renewal online, in person at our office or by mail with the necessary renewal packet. To protect your information DO NOT provide any credit card or checking account numbers over the phone to an unknown source.

IMPORTANT: You must confirm that payment was received for your renewal to be complete. You will receive a confirmation email from the payment system or check your account for a new expiration date in the "Current Information" tab. If your dates did not update, return to the "cart" in the upper right hand corner of your account to complete payment. Your license is not renewed until payment is complete. You must reinstate if you exceed the 60 day grace period.

NOTE ABOUT OUR NEW SYSTEM:Our new system requires that all licensees who register for the first time create a new User ID and password. If an attempt to register results in a "No match found." error message, please DO NOT register a new account, contact us at DORA_DPO_OnlineLicenses@state.co.us so that we may ensure information accuracy in our system.

If you have any questions about renewals, including renewal requirements, expiration date questions, status change requests, etc., please email the Office of Support Services at the following address: dora_dpo_renewalline@state.co.us or call 303-894-2984.

If you experience technical issues when renewing online, including computer troubleshooting, system access, etc., please email the helpdesk at the following address: dora_dpo_onlinelicenses@state.co.us or call 303-894-7800.




Colorado Professional Counselor licenses expire on August 31, 2013 and it is now time to renew your license to keep it in its current status until August 31, 2015. To renew your license, please follow the step-by-step instructions:

1.     Be Prepared—Gather needed documents or information, and set aside relaxed and uninterrupted time to focus on your renewal. After reading all the steps detailed below, go to www.dora.colorado.gov/professions/onlineservices.  Or go to the bottom of the renewal webpage to “READY TO RENEW YOUR LICENSE? PRINT RENEWAL INSTRUCTIONS and CLICK HERE TO GO TO ONLINE SERVICES.”

It is a good idea to print these renewal instructions for reference while you are renewing your license.

2.     Online Services—Our new Online Services system was implemented July 1, 2012 and all users must register a new account. From this account, you can update your contact information, obtain information about your license and renew your license.

       Click "Register" at www.colorado.gov/dora/licensing/Default.aspx to create your new online account. 

       Click “Next” to register as an INDIVIDUAL. You will then be asked to enter your social security number and last name. Then click “Finish.” If you get an error message stating “No Match Found”, please contact the Division at dora_dpo_onlinelicenses@state.co.us or call 303-894-2421 DO NOT set up a new account.

       The User ID field will be populated with the User ID that is assigned to you. Please write down this User ID for use in the future. You can change this User ID at this time if you wish. To do so, delete the existing User ID that the system created and enter the User ID you would like and write it down for future use.

       Next, create a password, answer security questions and click "Create Account." Please write down this password. You may select from the optional questions provided in the dropdown that will best suit your memory. These questions are used in the event that you forget your password in the future.

3.     Verify Email Address—To complete the registration of your account, you will have to verify your email address.

• Once you have registered, an email will be sent to your address. Click on the link inside the email to validate your account. You may have to check your SPAM folder if you do not see it in your inbox. The email will come from

       When you click the link you will be returned to Online Services.

4.     Update Contact Information—After your email is validated, you can update your address of record if needed. You should check to make sure we have accurate information as this is where we will mail your renewed license.

• On the left side click on "Update Your Contact Information," click "Continue" or “Start.” Then enter your new address, click “Next” and when done click on "Finish."

5.      Renew Your License—When you have finished all of the steps above, you will then click the link on the left side titled "Complete License Renewal."

       On the left side, click on "Complete License Renewal." (If you have not completed all of the steps above, you will receive an error message. If you receive an error message, please follow the prompts to complete any outstanding steps and then return to "Complete License Renewal.")

       Click on "Start" or "Continue" by the appropriate license type. Follow the prompts to answer any questions asked and then to proceed to payment.

       You may see a window stating that you have not completed your Healthcare Profile and/or Continuing Professional Development. If you see this, click on the link to complete your renewal requirements in the HPPP/CPD system. If you have not yet created your Logon ID and password for this system, select Create Logon ID on the left. This is a separate system from Online Services and the Logon ID and password may be different than those you used in step 2 above. For assistance with accessing the CPD system or filling out your CPD you can contact dora_dpo_continuedcompetency@state.co.us or 303-894-2363. Once you have completed your Continued Professional Development, return to your account in the Online Services system to proceed with your online renewal.

       You may need to log back into your Online Services account after completing your CPD requirements using the User ID and password you created in step 2 above. Once in your account, on the left side, click on "Complete License Renewal" and then "Start" or "Continue" by the appropriate license type. Follow the prompts to answer any questions asked and then to proceed to payment.

6.     Pay Invoice—After you have completed the renewal steps for all license types and added each license type to be renewed to the invoice, you will be able to pay for your renewal. At this point, two red buttons "Pay Invoice" and "Print Invoice" will appear on the upper right side of the screen. Your Invoice Summary will also be displayed. (If you want a copy of your invoice, click on "Print Invoice" before you click proceed to pay.)

Click on the "Pay Invoice" button in the upper right corner.

7.     Payment - You will pay for your renewal using our secure payment system. You must pay by Credit Card (Visa, Master Card, Discover, American Express), by Debit Card (as long as it bears the Visa or Master Card logo) or by Electronic Check (eCheck) by using your bank routing number and checking account number.

       After entering your credit card/eCheck information and clicking "Continue" you will enter the appropriate billing information. Make sure to complete all required fields and click "Continue." Note: The required fields are designated by a red star.

       You will then be able to review/verify your payment information on the following screen. If you need to make any changes/updates you can click the "Edit" button in the corresponding section. If all information is correct, click the "Agree/Continue" button at the bottom of the page to complete the transaction.

       While the payment is being processed, you will see a blue progress bar. Please do not click on anything until this screen closes automatically.

8.     Payment Confirmation - Once complete, you will receive a confirmation page indicating your payment has been approved. 

9.     License Printing – We will print your new license in our office, you will receive your renewed wallet license card by mail within approximately 7-10 days.

For technical questions regarding our Online Services or if you experience problems with access to the system, please click this link: Online Services Help. Or you may contact our helpdesk at: dora_dpo_onlinelicenses@state.co.usor at 303-894-2984. If you have questions about a pending application, changing license status or other licensing issues, please contact the Office of Support Services at 303-894-7800.



All future renewal reminders will be sent to the email address you have listed in your Online Services account. You are responsible for maintaining current contact information including the mailing and email addresses associated with your account. You can update this information once logged in. Mailing addresses can be modified under Update Your Contact Information and email addresses can be updated by selecting My Account under your name at the top of the screen.



Licensed military personnel whose renewal period is during or within 6 months of active duty service in a war, emergency or contingency may be exempt from certain licensing fees and requirements. Click here to learn more about House Bill 11-1013.


Healthcare Professions Profile—The Michael Skolnik Medical Transparency Act of 2010, section 24-34-110(2)(II), C.R.S., ". . . provides transparency to the public regarding the competency of persons engaged in the practice of certain health care professions in this state to assist citizens in making informed health care decisions." The Healthcare Professions Profiling Program ("HPPP") was created to implement the Michael Skolnik Medical Transparency Act of 2010. This Act expanded the Physician Profile program (Senate Bill 10-124) to 23 professions which are now required to create and maintain Healthcare Profiles that are viewable by the public. Applicants and licensees from these healthcare professions who submit an application for an initial license, license reinstatement, reactivation, or renewal in Active or Retired status are required to disclose specific information that can be accessed by the public. BY LAW, a license in these 23 healthcare professions CANNOT be renewed in Active or Retired status unless the licensed professional complies with the profile requirements. After creating Healthcare Profiles, licensees and applicants are required to submit backup documentation for specific "Yes" answers, e.g. disciplinary actions, surrender of DEA registration, criminal convictions, malpractice refusals, etc.

Licensees are further required to update their Healthcare Profile anytime there is a change and/or a reportable event. Within 30 days of a change and/or a reportable event, please log in to the Healthcare Professions Profiling system and submit an update to your Healthcare Profile. As a Licensee, it is your responsibility to ensure that you are in compliance with this requirement. For more information on requirements and to view statutes, rules and policies, visit the HPPP website at www.dora.colorado.gov/professions/hppp. If you have questions or need assistance completing your Profile, please contact us at DORA_DPO_HPPP@state.co.us or 303-894-5942.



Continuing Professional Development: Active status licensees in certain mental health professions must submit their completed Continuing Professional Development (CPD) prior to renewing.  You can complete and submit your CPD electronically: use the CPD Portal to access your account.     

License types with CPD renewal requirements are: CACII, CACIII, LAC, MFT, LPC, LSW, CSW. Psychologist and Registered Psychotherapists do not have CPD requirements.

There are three methods to satisfy the CPD requirement:

1. Active Military Service Exemption

2. Deem Status

3. CPD Program entailing the completion of:

a) Reflective Practice,

b) Learning Plan, and

c) 40 Professional Development Hours.


For questions related to CPD, please visit www.dora.colorado.gov/professions and click on your profession in the list; then click the “Continuing Professional Development” button from the Board’s homepage. Licensees may also email dora_dpo_ContinuedCompetency@state.co.us or call 303-894-2363 for assistance.


During the licensing process, the Division asked whether you have ever been disciplined in any state, arrested, charged, convicted or pled guilty to a crime. After initial licensure, all licensees have a duty to report subsequent felony convictions and disciplinary actions. Some must also report misdemeanors related to the specific practice. Failure to disclose could constitute grounds alone for revocation of your license.

Licensure is a privilege, not a right. In order to obtain and retain the privilege, you must be completely honest. The Division conducts audits of its licensing database against several criminal and national disciplinary databases, which allows the Division to track subsequent criminal conduct and disciplinary actions after initial licensure.

An arrest, disciplinary action or subsequent criminal conviction does not mean an automatic revocation of your license. The board or program will look at the facts surrounding the criminal conduct and disciplinary action to determine whether you are still fit for licensure. Your license will not necessarily be revoked if you have been disciplined, arrested, charged or convicted, but your license will most likely be revoked if you fail to disclose it.


The Division of Professions and Occupations provides wall certificates for most license types in the Division. To place an online order click here

To read the current issue of the 2013 State Board of Licensed Professional Counselor Examiners Newsletter that includes detailed information about the program and more….click here


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1560 Broadway, Suite 1350, Denver, CO 80202 Email
(303) 894-7800 - Phone (303) 894-7693 - Fax