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Drinking Water

Reporting Instructions:  To report a potentially acute drinking water incident (e.g., turbidity exceedance, positive total coliform sample, line break), please call the environmental release/incident report line:  1-877-518-5608 (toll-free 24-hour incident reporting hotline).  All events should be reported with 24 hours.  When reporting the event, please have available as much of the following information as possible:

  • Date and time of incident
  • Public Water System Identification Number (PWSID)
  • Water system contact name, phone number, and electronic mail
  • Description of drinking water incident or water quality exceedence
  • Response actions taken

The Division will provide assistance to ensure the safety of the public and the integrity of the public water system.