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Agency Staff

WIC agency staff resources for agency staff

2014 State Meeting

2014 Colorado WIC State Meeting

October 23 - 24, 2014
Denver Marriott Tech Center
4900 South Syracuse Street, Denver
Use this link to reserve your room under the State Meeting pricing:  https://resweb.passkey.com/go/2014ColoradoWIC
For reservations made by phone, please use (877) 303-0104.

Poster Session information

Poster sessions will be held on Friday, October 24. Following is information for participants:
Local agency staff are invited to share your agency’s success stories at the Colorado WIC 2014 State Meeting.  Local agencies are continually developing innovative educational materials, training tools, efficiency measures, partnerships with local community programs, and basically, original ways to conduct day-to-day WIC business.   Sharing your ideas at the poster session benefits other agencies as they gather ideas and information to help them provide quality services to participants, plan for upcoming changes and run more effective programs.
The Poster Session provides an opportunity to share your agency activities in a visual display. Ideas of topics to share include:
  • Classes such as Cooking demos, Breastfeeding, Nutrition Ed, Lifestyle, Parenting, etc. (Please bring copies of handouts and class outlines)
  • Nutrition education materials
  • Breastfeeding support and promotion activities
  • WIC sponsored funding for special breastfeeding projects
  • Outreach projects
  • Community nutrition promotion projects
  • Community projects with other organizations such as EFNEP, Head Start, Prenatal Plus, Operation Frontline, etc.
  • Culturally diverse materials or classes
  • Caseload and/or clinic management
  • Ways your agency has dealt with unusual events (fires, floods, lengthy closures due to snow storms, road closures, etc.)
  • Staff training, development, and motivation
  • Local agency materials (bulletin board ideas, agency newsletters, handouts, forms, etc.)

NATFAN Pre-Food Package Rollout Results




NATFAN Post-Food Package Rollout Results


Pediatric Nutrition Surveillance System (PedNSS) Data

Each month WIC submits participant data to the Pediatric Nutrition Surveillance (PedNSS) data set and after the end of the year CDC complies the data into various reports. Reports from each year are available by clicking on the links below. These data reports are organized by clinic, county, local agency and state. Some of the indicators found in the reports include racial and ethnic distribution, age distribution, growth and anemia indicators, breastfeeding, TV viewing, and smoking in household.

If you use these numbers or tables for publications be sure to document and reference CDC Pediatric Nutrition Surveillance.

Clinic Tables
County Tables
Local Agency Tables
State Summary Tables
National Summary Tables

2005 pdf file

2005 pdf file

2005 pdf file

2005 pdf file


2006 pdf file 2006 pdf file 2006 pdf file 2006 pdf file  
2007 pdf file 2007 pdf file 2007 pdf file   2007 pdf file    
2008 pdf file 2008 pdf file 2008 pdf file 2008 pdf file  
2009 pdf file 2009 pdf file 2009 pdf file 2009 pdf file 2009 pdf file
2010 pdf file 2010 pdf file 2010 pdf file 2010 pdf file  
2011 pdf file 2011 pdf file 2011 pdf file 2011 pdf file  

Pregnancy Nutrition Surveillance System (PNSS)


2012 Pediatric Overweight/Obese Data


2013 Participant Satisfaction Survey Data




Special Formula Orders


High Risk Counselors

VIDEO: Special Formulas webinar for High Risk Counselors


 Breastfeeding Resources 


Program Monitoring


Nutrition Education


WIC Outreach Materials

WIC Outreach Poster
WIC First Birthday flyer
WIC recruitment video
To use these videos on your own website or Facebook page, click on the link. When you open the YouTube page, click "share" and either copy the hyperlink code or the embed code. The hyperlink code allows you to create a link from text in a document, website or inside a Facebook post. The embed code allows you to add this to the code of your website.
WIC services brochure
WIC Referral Letters to Physicians
WIC services flyer
WIC brochures online


WIC Participant Rights and Responsibilities
As a WIC participant, you have certain rights and responsibilities. Here is a quick description of what those are:

 Colorado WIC Program

Participant Rights: If I disagree with any decision that affects my WIC eligibility or WIC benefits, I have 60 days from the date of notice to file an appeal and ask for a Fair Hearing.
Information on how to request a Fair Hearing may be obtained from this WIC Agency or from the Colorado WIC Program at: Colorado Department of Public Health and Environment, WIC Program, 4300 Cherry Creek Drive South, Denver, CO 80246, (303) 692¿2400.
Continuation of benefits may be requested pending the outcome of the Fair Hearing appeal. The request for continuation of benefits must be filed within 15 days from the date of this notice. However, benefits cannot be continued beyond a participant’s certification period.

In accordance with Federal Law and Department of Agriculture (USDA) policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write USDA, Director, Office of Adjudication, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call toll free (866) 632-9992 (Voice). Individuals who are hearing impaired or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer.

Participant Responsibilities:
  • I will notify the WIC clinic if my income changes.
  • I know I will be receiving federal assistance. Program officials may verify information I have given. I know that if I don't tell the truth I may not get WIC checks or I may have to pay back money for WIC checks already cashed. I may also be prosecuted under state and federal law.
  • I know it is important to keep WIC appointments. If I cannot make an appointment, I will call in advance to reschedule. If I fail to pick up checks two months in a row I know I may be removed from the program.
  • I will treat clinic staff and store employees with respect by voicing complaints politely with no verbal or physical abuse.
  • I will not sell or try to sell any WIC benefits. I will not return WIC foods for cash, credit or other items, alter or change the WIC check, sell a WIC check, cash checks reported as lost or stolen, use a store not approved by Colorado WIC, get foods not listed on the check or the Allowable Foods List, or cash checks in the wrong month or on dates not listed as valid on the check.
  • If I misuse WIC benefits, I may be taken off the WIC program and/or asked to pay back money for WIC checks already cashed.
  • If my checks are lost or stolen, I understand that they may not be replaced.
  • I will not attempt to get benefits from more than one WIC clinic at a time.
  • I understand that one individual cannot get benefits from both WIC and the Commodity Supplemental Food Program (CSFP) at the same time. If I wrongly accept benefits from both programs, I may be asked to pay back money for the WIC checks already cashed.
  • I am responsible to ensure that my alternate shopper adheres to these same responsibilities.
Statement of Agreement:
  • I understand that I will receive information about food and health.
  • I agree to the statements above and know that if they are not followed I may be taken off the program.
  • The financial and eligibility information I provided is true to the best of my knowledge.
  • I understand when this certification period ends.
  • I understand that information collected by WIC may be shared with the following programs:
    Immunization Program, Nurse-Family Partnership, EPSDT Healthy Communities Program, Family Planning Program, Health Care Program For Children with Special Needs, CSFP, Expanded Food and Nutrition Education Program (EFNEP), Head Start (by local agreement), or other WIC Programs.
    (revised 8/13)

Programa del Colorado WIC

Derechos del participante: Si no estoy de acuerdo con alguna decisión que afecte mis requisitos o mis beneficios WIC, tengo 60 días a partir del día que recibí la notificación para presentar una apelación y solicitar una audiencia justa.
Podré obtener información de cómo solicitar una audiencia justa en esta oficina WIC o de una oficina estatal WIC en: el Departamento de Salud Pública y Ambiental de Colorado, Programa WIC, 4300 Cherry Creek Drive South, Denver, CO 80246, (303) 692¿2400.
Se podrá solicitar la continuidad de los beneficios pendientes del resultado de la apelación de la audiencia justa. La solicitud de la continuación de los beneficios se deberá llenar dentro de los 15 días a partir de la fecha de esta notificación. De todas formas, los beneficios no podrán continuar fuera del periodo de certificación del participante.
De acuerdo con la ley federal y las políticas del Departamento de Agricultura de los EE.UU. (USDA, sigla en inglés), se le prohibe a esta institución que discrimine por razón de raza, color, origen, sexo, edad, o discapacidad. Para presentar una queja sobre discriminación, escriba a USDA, Director, Office of Adjudication, 1400 Independence Avenue, SW, Washington, DC 20250-9410 o llame gratis al (866) 632-9992 (voz). Personas con discapacidad auditiva o del habla pueden contactar con USDA por medio del Servicio Federal de Relevo (Federal Relay Service) al (800) 845-6136 (español) o (800) 877-8339 (inglés). USDA es un proveedor y empleador que ofrece oportunidad igual para todos.
Las responsabilidades del participante:

  • Notificaré a la clínica WIC si hay algún cambio en mis ingresos.
  • Reconozco que estaré recibiendo asistencia federal. Los funcionarios del programa podrán verificar la información que proporcioné. Sé que si no digo la verdad podría no recibir cheques de WIC y tendría que evolver el dinero de aquellos cheques que ya cobré. También podría ser acusado por las leyes federal y estatal.
  • Sé que es importante asistir a las citas de WIC, de lo contrario, llamaré antes para reprogramar la cita. Si no puedo asistir para recoger los cheques por dos meses seguidos, sé que me podrían remover del programa.
  • Trataré con respeto al personal de la clínica y la tienda y si tengo una queja, la haré con cortesía, sin agresiones verbales ni físicas.
  • No venderé, ni tratare de vender ninguno de los beneficios de WIC. No devolveré los alimentos de WIC por dinero en efectivo, por crédito o por otros artículos. No alteraré, ni cambiaré, ni venderé los cheques de WIC. No cambiaré los cheques de WIC que hayan sido reportados como robados o perdidos, y solamente usaré tiendas o establecimientos aprobados por el programa de WIC de Colorado. No obtendré alimentos que no estén listados en el cheque o en la Lista de Alimentos Permitidos. No cambiaré ningún cheque en el mes equivocado o en fechas no indicadas como validas en el cheque.
  • Si hago un mal uso de los beneficios de WIC, me pueden retirar del programa WIC y/o se me podrá solicitar que devuelva el dinero de los cheques de WIC que ya haya cobrado.
  • Si pierdo mis cheques o me los roban, entiendo que no puedan ser reemplazados.
  • No intentaré obtener beneficios de más de una clínica WIC al mismo tiempo.
  • Entiendo que un individuo no puede obtener los beneficios de WIC y el Programa de productos alimenticios suplementarios, (CSFP) al mismo tiempo. Si por error acepto los beneficios de ambos programas, se me podrá solicitar que devuelva el dinero de los cheques de WIC que ya cobré.
  • Soy responsable de asegurar que mi comprador alterno se adhiera a estas mismas responsabilidades.
Declaración de consentimiento:
  • Entiendo que recibiré información sobre alimentos y el cuidado de la salud.
  • Estoy de acuerdo con las declaraciones antes mencionadas y sé que si no las respeto, se me podrá retirar del programa.
  • La información financiera y requisitos que proporcioné son verdaderos a mi leal saber y entender.
  • Entiendo cuándo termina este periodo de certificación.
  • Entiendo que la información recogida por WIC se podrá compartir con los siguientes programas:
    Immunization Program, Nurse-Family Partnership, EPSDT Healthy Communities Program, Family Planning Program, Health Care Program for Children with Special Needs, CSFP, Expanded Food and Nutrition Education Program (EFNEP), Head Start, u otros Programas de WIC.
    (revised 8/13)
Staff Training

Director Orientation


Civil Rights Training


Success Detective: Facilitator's Toolbox


Free Webinars for Staff

The National WIC Association has a series of new, free webinars covering a variety of topics for all levels of WIC staff. Click here or go to: http://nwica.org/?q=community/webinars.
Formula Advertising NWICA Webinar 
NWICA webinar on formula advertising:


WIC and Family Planning

WIC Staff can help Moms with Family Planning. See a video presentation to learn how:


High Risk Counselors


Nutrition Education

Nutrition Education Plan
WIC Certification Program

The resources below are for Local WIC Agency staff to use during New Employee Training (NET).




WIC history on video

Thanks to the Maryland WIC program for producing these videos

Level 1 Modules


 Level II Modules


 Level III Modules


Interviewing skills
Meeting resources and links for Agency Staff
Upcoming Meetings
Archived Meetings
CLAWD call     
March 20, 2014

To replay the recording of the March 20, 2014 CLAWD call follow these directions.

1) Call 1-888-203-1112 (toll free)
2) Enter the Replay Passcode: 121407297

Just in case you need to know, this meeting is:

  • Conference: 6217445
  • Conference Date: Thursday, March 20, 2014
  • Conference Time: 11:52 AM  (Mountain Time)
Replay will be available from Thursday, March 20, 2014, to Saturday, April 19, 2014
Nutrition Advisory
Group meeting
January 14, 2014
Nutrition Advisory Group
November 20, 2013
Advisory Group 
September 23, 2013
CLAWD meeting October 17, 2013

The phone recording of the CLAWD meeting on October 17, 2013 can be accessed by calling (719) 457-0820 and entering the replay passcode: 381359200. The recording will be available until 1:08 p.m. Saturday, November 16, 2013.

Conference Date:Thursday, October 17, 2013
Conference Time:11:43 AM  (Mountain Time)

Nutrition Advisory
Committee meeting
June 19, 2013
Family Planning Materials:
 Recruitment and Retention Ideas:

Blueprint and notes:
May 3
Resources below are for WIC Staff who are participating in the 2013 Regional Training
 August 27 and 28, 2013
8:15 a.m. to 3:30 p.m.

WIC 2013 Regional Training Agenda pdf file  

WIC 2013 Regional Training Recordings
  Nora Lynch   Tracy Miller
WIC 2013 Regional Training Materials
Nora Lynch  Darlene Blackford  Tracy Miller
 Nora Lynch  Darlene Blackford Tracy Miller 
    ECOP slides pdf file