Low-Income Telephone Assistance

The Telephone Assistance Program (Lifeline):

Lifeline is a program that the Colorado Department of Human Services provides eligibility verification to telecommunication agencies only. LITAP is only available from the participating local telephone companies that provide services in your area. Your existing telephone company must also participate in the LITAP program and if you currently are active in one or more of the following state programs: 

• Old Age Pension benefits (OAP)
• Aid to the Needy Disabled (AND)
• Aid to the Blind (AB)
• Supplemental Security Income (SSI)
• Colorado Works/Temporary Assistance to Needy Families (TANF)
• Low-income Energy Assistance Program (LEAP)

If you are not on one of the above programs you will not qualify for the telephone discount. Participation in a Federal program alone, such as Social Security, does not make you eligible for Lifeline. Please ask your telecommunications provider if they participate in the telephone discount program before you contact the number below. Not all telecommunications providers will offer the telephone discount.If you have a cell phone for your primary phone service, check with your provider to see if they participate in the telephone assistance program.

You may apply by completing the LITAP Application then faxing it to 303-861-0275, or call toll-free to apply at: 1-800-782-0721.

If you have questions or we can be of further assistance, please send us an email