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The Colorado Department of Human Services today announced the appointment of Melissa Wavelet as Director of the Office of Performance and Strategic Outcomes (OPSO).

Wavelet will be responsible for enhancing the Department's C-Stat performance management strategy by employing the use of predictive analytics, developing cross-program performance measures, and integrating a research agenda that brings cutting-edge research and analysis to the Department. She will also oversee the Department's Budget Office, the Audit Division, the Administrative Review Division, and the Food Stamp Quality Assurance Division.

Wavelet has more than two decades of experience creating and managing performance measures to increase operational efficiency. She has worked as part of several senior management teams in New York City, fulfilling the roles of Assistant Commissioner for the City's Department of Small Business Services and Senior Operations Associate at MDRC. Most recently, she managed the Bureau of Performance Management and the Division of Management Services as the Deputy Administrator at the Wisconsin Department of Children and Families.

She begins her duties at CDHS December 2.

 

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