The Utility Billing Department is responsible for generating, processing, and collecting 15,000 electric and water utility account billings each month. The department responds to utility customer requests for connects, disconnects, and transfers of ownership of Town utility service; general billing questions; delinquency and collection-related issues; and the processing of utility bill payments.
Interested in budget billing? Budget billing spreads out your utility payments evenly throughout the year so you will know what to expect each month. Your meter will still be read each month and your bill will show the details of the actual charges and consumption. Once a year, your account will settle up for the difference between actual charges and payments made each month.
Effective 7/1/2014: the Town sales tax is now 5%. This increase will be reflected on the August bills for July consumption.
How do you pay your utility bill?
PLEASE NOTE: Drop box pickup times are still applicable when events are occurring in Bond Park.
Utilities, Finance, Information Window
170 MacGregor Ave, First Floor
Mail: P.O. Box 1747
Estes Park, CO 80517-1747
General questions: 970-586-5331, Press 0; or 1-800-748-1717
Hours: Mon-Fri, 8:00 am to 5:00 pm,
excluding weekends and holidays