The Utility Billing Department is responsible for generating, processing, and collecting 15,000 electric and water utility account billings each month. The department responds to utility customer requests for connects, disconnects, and transfers of ownership of Town utility service; general billing questions; delinquency and collection-related issues; and the processing of utility bill payments.
How do you pay your utility bill?
PLEASE NOTE: Drop box pickup times are still applicable when events are occurring in Bond Park.
Bulk Water Dispenser: In order to purchase water from the Town's bulk water dispenser located on 4th Street, a Prepaid Water Code must be established and payments maintained at the Town Hall during regular business hours. If you have an existing prepaid water code and know your code, you may also make a payment through the online payments page. Please allow for processing time during regular business hours.
Effective 7/1/2014: the Town sales tax is now 5%. This increase will be reflected on the August bills for July consumption.
Utilities, Finance, Information Window
170 MacGregor Ave, First Floor
Mail: P.O. Box 1747
Estes Park, CO 80517-1747
General questions: 970-586-5331, Press 0; or 1-800-748-1717
Hours: Mon-Fri, 8:00 am to 5:00 pm,
excluding weekends and holidays