The Agency Services focuses on agency-specific ( Line of Business) services and is responsible for ensuring the development, delivery, and management of all business systems for Executive Branch agencies including:
Our primary focus is on relationship management where both the agency and OIT personnel work together toward achieving our individual and collective goals and objectives. We are responsible for:
1) maintaining effective relationships;
2) providing an IT Director (liaison) who acts as the agency’s primary contact for identification and response to both strategic and operational needs;
3) developing and maintaining an enterprise service level strategy;
4) reviewing and supporting agency business projects;
5) measuring service delivery satisfaction; and
6) improving service delivery through the effective use and collaboration of personnel and budgets.