My Application Status
NOTE: We are experiencing extremely high call volume with wait times of up to an hour. Call volumes are high all day long. Please be patient.
If your question is about the status of your Medicaid application you should call 1-800-359-1991.
If your question is related to private health insurance available through Connect for Health Colorado, you should call 1-855-752-6749.
If you applied for Medical Assistance (Medicaid or Child Health Plan Plus (CHP+) and are looking for the status of your application you can call:
Hours of operation: Monday through Friday, 8:00 a.m.-6:00 p.m.
If you applied online for Medical Assistance and did not receive an immediate eligibility determination (denial or approval), please review the Next Steps.
For all other questions please call the Medicaid Customer Contact Center at 1-800-221-3943 / TDD 1-800-659-3745. Hours of operation: Monday through Friday, 7:30 a.m.-5:15 p.m.
If you need assistance with your application that includes a request for food or cash assistance, please call 1-800-536-5298. Hours of operation: Monday through Friday, 8:00 a.m.-5:00 p.m.