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Training and Reference Documents

The Department provides numerous policy and operations trainings and reference material for its eligibility sites. These materials are meant to provide eligibility site workers with consistent and accurate program information in order to correctly administer programs and serve our clients on behalf of the Department.


If you are not an eligibility site worker but would like to learn more about Medicaid,click here.  For CHP+, click here.


Training Events

Training Topics 

Reference Documents and Guides

If you are an eligibility site that would like to request training, please complete the Eligibility Training Request Form, click here and submit to