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Backup Support

In-Home Support Services


  • Back-up services means 24-hour IHSS coverage that must be available to Eligible Consumers when the selected Attendant cannot provide the necessary services listed on the IHSS Plan.

  • In-Home Support Services Agencies must provide 24-hour back-up services, seven days per week, at any time that a scheduled Attendant is not available, whether the Attendants absence is anticipated or unforeseen.