Class Descriptions

Please click on the class below to read a full description, to find out about pricing and available dates, and to register.

 

 

Employee & Team Development  

Business Writing Skills - Level I:  Grammar & Punctuation

Business Writing Skills - Level II:  Form & Function

Change Is Inevitable...Except From A Vending Machine

CPR:  Heart Smart Certified Cardiopulmonary Resuscitation Program

Crucial Conversations

Crucial Conversations Refresher Course

Effective Communication Skills 

Leveraging Cultural Differences

Effective Presentations Training

Dealing With Difficult People

DEFUSE:  Cooling the Angry Customer

Coaching, Counseling & Mentoring Skills For Leaders

Emotional Intelligence at Work

The Respectful Workplace

Ethical Decision Making

Financial Fitness for Colorado State Employees

Financial Fitness for Colorado State Employees:  Pre-Retirement

Improving Your Negotiation Skills

Multi-Generational Workplace

Practical Problem Solving for Support Staff

Strengths Based Teams

Spanish Level I

Time Management & Priortiizing

Train-the-Trainer Training

Working Across Generations

Conflict:  Self Management Assertiveness Training for Support Staff

Developing & Maintaining Trust in the Workplace

Supervisory & Leadership Training

Performance Management: Setting Performance Standards

Leadership:  The Tools fo Organizational Effectiveness

Delegation:  A Strategy for Empowerment

Building A Retention Culture

Managing From the Middle

The Nuts & Bolts of State Supervision

Performance Problems & Progressive Discipline

Strengths Based Performance Management

Technical Training

Certified Associate Project Management (CAPM) Certification Exam Preparation Course

Microsoft Excel 2007, Levels I, II, III

Microsoft Access 2003, Levels I, II

Microsoft Office 2007:  New Features

MIcrosoft Access 2007, Levels I, II

Microsoft Excel 2003, Levels I, II, III

Microsoft InfoPath 2007:  Creating InfoPath Forms

Microsoft Office 2007, Level I 

Process Improvement:  101 Tools & Techniques

Microsoft Windows 7, Level I

Microsoft Word 2007, Levels I, II

Project Management Professional Certification Exam Preparation Course

Ready or Not For a PMI Exam:  A One-Day Intensive Workshop

Project Management in the Real World

Project Management Institute (PMI) Exam Preparation Workshop