Supervisor Certificate Program
The increased complexity of supervision in the State personnel system requires managers and leaders to be equipped with a large repertoire of skills and knowledge. Impending retirements, changing workforce demographics and increased worker mobility present opportunities and challenges for positioning the State as an employer of choice and retaining skilled, engaged employees. Providing training to develop and encourage current and emerging leaders consistent with established, transferable competencies supports employee growth and promotes retention.
Deliver a credible supervisory certificate program that ensures a pipeline of skilled, engaged supervisors in the State personnel system.
Provide a competency based curriculum.
Provide classes that build cross functional skills.
Build a pipeline of management excellence.
The State Supervisor Certificate Program consists of a series of 5 core competency based classes. An additional elective class of the participants choosing is also required. Elective classes must be taken through the Statewide Training & Development Center. Participants will be required to complete the 5 core courses and the elective in order to receive the certificate. Participants may enroll at anytime and must complete the requirements within 12 months in order to receive certification. This delivery method allows for absorption and practical application between sessions. Classes are generally held at the Statewide Training & Development Center, 1313 Sherman Street, Room 220; Denver, CO.
Classes are scheduled at least quarterly and are open to any State employee. Registration is available only through the Statewide Training & Development Center webpage. Fees are individual to each class and must be paid prior to attendance. An application form must be submitted to the Statewide Training & Development Center upon completion of all core classes. The State Supervisor Certificate will be issued following review of the application.
Who Should Attend:
Current managers and supervisors will benefit from this program through opportunities to enhance, refresh or build new skills. State employees at any level will benefit by building the skills that will help position them for leadership opportunities as they arise.
The competencies for this program are based on four functional areas: management excellence, engagement, strategic thinking and values/ethics. Within these functional areas are specific goal areas. Each class supports at least one of the identified competencies. These competencies are derived from a number of sources including the research completed by the DPA Workforce Planning and Development leadership initiative, previous iterations of supervisory certificate programs, supervisor surveys and a brief review of qualifications required for consideration for supervisory employment in the State personnel system. Leadership development programs from 10 other States and Canada were also reviewed. The broad categories are supported by more specific skill identification as follows:
I. Management Excellence: Building skills necessary for effective technical management.
II. Engagement: Building skills necessary to motivate and support an engaged workforce.
III. Strategic Thinking: Building skills to identify, organize and employ creative strategy and organizational problem solving.
IV. Values/Ethics: Building skills to operationalize organizational values and ethical behavior.
Individual class descriptions, dates and locations are available at the Statewide Training & Development Center webpage. No substitutions are permitted.
Required classes for State Supervisor Certificate Program
Increasing Your Personal Effectiveness
This class is designed to help you be the most effective leader possible. The skills you learn in this class will help increase your effectiveness when leading others. In this two-day class, we will teach you how to be clear and specific, so employees or team members understand your expectations. The class will help you model open, honest communication, and make request for desired behaviors in ways that will help others listen and understand those requests. Using the DISC Profile Report, you will become aware of your own profile and gain insight into others personal profiles and preferences in communication styles and conflict resolution methods. You will leave the class with insight into how to communicate and resolve conflict more effectively.
Skills For Leading Teams Effectivley
This interactive and skill building class provides supervisors, managers and directors with the prespectives and practical skills and tools to lead effectively in the State of Colorado. Learn how you can fulfill your department's mission, and follow the policies that govern state employees. The class is discussion oriented and hands-on. You will be provided with the opportunity to apply principles, steps, and course content to real life employee scenarios. The handy class booklet can be easily used in situations for leading effectively, balancing your time, having difficult conversations, and planning and executing update and coaching meetings for effective performance management.
Coaching, Counseling and Mentoring Skills for Leaders
Maximizing employee performance has become a leadership imperative. Effective coaching, counseling and mentoring skills are essential for current and emerging leaders to be successful. Participants in this one day workshop will learn when and how to apply each of these techniques for creating more effective teams and build individual capacity. Skills for listening, questioning and giving feedback will be emphasized as well as how to support desired individual and team behaviors.
The Respectful Workplace
Defining respect is an essential element for any team. Through interactive activities, participants will learn what constitutes a respectful workplace and practical skills for getting there. New and seasoned teams will benefit through shared understanding for more effective communication and work relationships. This workshop is a great team building exercise. Intact teams are encouraged to attend as a group. Individual employees are welcome as well. Attendance is limited to 30 people in order to ensure ample time for group participation.
Building a Retention Culture
What is the cost of losing just one for your best employees? What influences affect employee retention? Studies show that managers and supervisors play a significant role in retaining or losing workers. With impending retirements, increased competition and a more mobile workforce, employee retention has become a business imperative for every organization. In this one day workshop you will learn why employees stay and why they leave. You will learn strategies and skills for building a retention culture and understand the business case for doing so. Through theory, exercises and practice you will leave with new skills and a better understanding of what you can do now to encourage your great employees to stay. You will develop an action plan for making employee retention a priority in your agency and on your team.
*In addition , one course-approved elective class must be taken within the outlined 12 month period.*
Please select link below when all classes are completed to apply for your State Supervisor Certificate.