State Supervisor Certificate Application Form 

 

Rationale:

The increased complexity of supervision in the State personnel system requires managers and leaders to be equipped with a large repertoire of skills and knowledge. Impending retirements, changing workforce demographics and increased worker mobility present opportunities and challenges for positioning the State as an employer of choice and retaining skilled, engaged employees. Providing training to develop and encourage current and emerging leaders consistent with established, transferable competencies supports employee growth and promotes retention.

 

Goal:

Deliver a credible supervisory certificate program that ensures a pipeline of skilled, engaged supervisors in the State personnel system.

 

Objectives:

• Provide a competency based curriculum.

• Provide classes that build cross functional skills.

• Build a pipeline of management excellence.

 

Program Description:

The State Supervisor Certificate Program consists of a series of 5 core competency based classes. An additional elective class of the participants choosing is also required. Elective classes must be taken through the Professional Development Center. Participants will be required to complete the 5 core courses and the elective in order to receive the certificate. Participants may enroll at anytime and must complete the requirements within 24 months in order to receive certification. This delivery method allows for absorption and practical application between sessions. Classes are generally held at the Professional Development Center, 1313 Sherman Street, Room 220; Denver, CO.

Classes are scheduled at least quarterly and are open to any State employee. Registration is available only through the Professional Development Center webpage. Fees are individual to each class and must be paid prior to attendance. An application form must be submitted to the Professional Development Center upon completion of all core classes. The State Supervisor Certificate will be issued following review of the application.

The competencies for this program are based in four functional areas: management excellence, engagement, strategic thinking and values/ethics. Within these functional areas are specific goal areas. Each class supports at least one of the identified competencies.

 

Who Should Attend:

Current managers and supervisors will benefit from this program through opportunities to enhance, refresh or build new skills. State employees at any level will benefit by building the skills that will help position them for leadership opportunities as they arise.

Competencies:The proposed supervisory competencies fall into four broad categories: Management Excellence, Engagement, Strategic Thinking and Values/Ethics. These competencies are derived from a number of sources including the research completed by the DPA Workforce Planning and Development leadership initiative, previous iterations of supervisory certificate programs, supervisor surveys and a brief review of qualifications required for consideration for supervisory employment in the State personnel system. Leadership development programs from 10 other States and Canada were also reviewed. The broad categories are supported by more specific skill identification as follows:

 

I. Management Excellence: Building skills necessary for effective technical management.

1. Action: Appropriate application of State rule and policies.

2. People: Effective performance planning and management.

3. Financial: Understanding basic budgeting and financial terms.

 

II. Engagement: Building skills necessary to motivate and support an engaged workforce.

1. Mobilizing people: Effective communication and employee motivation.

2. Partnership: Effective collaboration and leveraging of employee assets.

3. Organization: Cross functional leadership.

 

III. Strategic Thinking: Building skills to identify, organize and employ creative strategy and organizational problem solving.

1. Innovation: Critical and creative thinking skills.

2. Analysis: Decision making and prioritization skills.

3. Ideas: Encouraging and surfacing innovative solutions.

 

IV. Values/Ethics: Building skills to operationalize organizational values and ethical behavior.

1. Integrity: Support and model respect, dignity and inclusion.

2. Respect: Support and encourage wise stewardship of resources and people.

 

Core Classes:

Individual class descriptions, dates and locations are available at the Professional Development Center webpage. No substitutions are permitted.

• Nuts & Bolts of State Supervision (I, II, III, IV)

• Building a Retention Culture (II, IV)

• Coaching, Counseling and Mentoring for Leaders (II, III, IV)

• Process Improvement 101 (II, III)

• The Respectful Workplace (II, IV)

 

 

Required classes for State Supervisor Certificate Program

Coaching, Counseling and Mentoring Skills for Leaders
Maximizing employee performance has become a leadership imperative. Effective coaching, counseling and mentoring skills are essential for current and emerging leaders to be successful. Participants in this one day workshop will learn when and how to apply each of these techniques for creating more effective teams and build individual capacity. Skills for listening, questioning and giving feedback will be emphasized as well as how to support desired individual and team behaviors.

Learning objectives:
Understand the definitions and applications of coaching, counseling and mentoring.
Build skills in listening, questioning and providing effective feedback.
Build skills in creating effective teams.

Who should attend: Current and emerging leaders. Managers, team leaders and others interested in coaching as a leadership skill.
Other Information: Register early. Class size is limited to 25 participants in order to allow ample time for practice and discussion.

Instructor: Denny Kercher
Tuition: $175
Location:1313 Sherman St, Denver, CO 80203 - Room 220
Register for this class

 

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The Respectful Workplace
Defining respect is an essential element for any team. Through interactive activities, participants will learn what constitutes a respectful workplace and practical skills for getting there. New and seasoned teams will benefit through shared understanding for more effective communication and work relationships. This workshop is a great team building exercise and intact teams are encouraged to attend as a group. Individual employees are welcome as well. Attendance is limited to 30people in order to ensure ample time for group participation.

Learning objectives:
Develop and apply the common elements of a respectful workplace.
Build conflict resolution skills.
Learn a model for more effective communication.

Instructor: David Remson
Tuition: $100.00
Location: 1313 Sherman St, Denver, CO 80203 - Room 220
Register for this class

 

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Building a Retention Culture
What is the cost of losing just one for your best employees? What influences affect employee retention? Studies show that managers and supervisors play a significant role in retaining or losing workers. With impending retirements, increased competition and a more mobile workforce, employee retention has become a business imperative for every organization. In this one day workshop you will learn why employees stay and why they leave. You will learn strategies and skills for building a retention culture and understand the business case for doing so. Through theory, exercises and practice you will leave with new skills and a better understanding of what you can do now to encourage your great employees to stay. You will develop an action plan for making employee retention a priority in your agency and on your team.

Facilitator: Nancy Nielsen
Tuition: $175
Location: 1313 Sherman St, Denver, CO 80203 - Room 220
Register for this class

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The Nuts and Bolts of State Supervision
This 2 day class provides a foundation in understanding supervision in the State personnel system. Participants will learn the basics of selection, performance management and progressive discipline. Total compensation, FLMA, and other rules governing leave benefits will be discussed. You will learn about valuable resources, such as the CSEAP program, that will help you maximize your management capabilities and bring out the best in your staff. Subject matter experts from the Department of Personnel and Administration are your instructors for this course. A certificate of completion will be awarded.

Facilitator: TBA
Tuition: $275
Location: 1313 Sherman St, Denver, CO 80203 - Room 220
Register for this class

 

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Process Improvement 101: Tools and Techniques
The complexity of work in State Agencies continues to accelerate. Building skills for managing complexity has become an organizational imperative. Process management is critical to the success of any organization. Broken or badly managed processes drain resources, cause delays and increase costs. This basic training will provide you with the ability to facilitate significant improvement efforts throughout your organization. You will learn how and when to utilize tools such as affinity diagrams, cause and effect analysis and other tools for improving and organizing decision making. Team work, plenary and interactive case study sessions will provide opportunities to apply the tools immediately.

Facilitator: Tawny Pacheco
Tuition: $175
Location: 1313 Sherman St, Denver, CO 80203 - Room 220
Register for this class

*In addition , one elective class must be taken within the outlined 24 month period.*

 

State Supervisor Certificate Application Form

 

 

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