Letter Series:  As with receiving notices from the I.R.S., receiving noticesfrom the State of Colorado brings immediate attention to the default accounts.  Many of our debts are collected via this letter series.

Phone Collections:  In concert with our effective letter series, our account managers attempt to collect the full balance of the debt. If the account holder is unable to make the full payment right away, our focus shifts to working with each individual, on a case-by-case basis, to determine a fair and reasonable payment plan that will work for their particular situation.

Wage and Employment History: As a state agency, we have access to the Colorado Department of Labor & Employment's wage and employment history database.  This assists us with finding the individuals at their place of employment, as well as building a financial picture of the debtor's ability to pay. 

Skip Tracing: In addition to location of employment, Central Collections uses cross-reference directories to locate account holders that have moved and left no forwarding address.

Offset Programs: In partnership with Department of Revenue and other state entities, we can intercept income tax refunds, vendor payments, lottery and gaming winnings to repay debts owed to the state.

Litigation: Authorization from the originating agency allows CCS to refer accounts to private counsel under contract for Litigation.