Commercial Card Program

Commercial Card Program Contacts

State Travel Payment Program Provider:

Citibank VISA

By contract, cardholders are required to report lost, stolen or compromised Citibank cards immediately by contacting:

 

  • Citibank Customer Service (available 24/7) at 1-800-248-4553

 

Citibank provides training and support for cardholders This help is available online at: 

 

 

Procurement Card Program is accessible here.

Note:  Use of Citibank VISA cards is restricted to official state business only.


SOC COMMERCIAL CARD MANUAL
Appendix A - Acronyms & Glossary  
   
APPENDIX B - STATE FORMS APPENDIX B - CITI FORMS

Cardholder Agreement [PCard,ONE, Central Travel]
Cardholder Agreement [Individually-billed, Travel Card]
Commercial Card Violation Warning Form
Missing Documentation Form
STMP Cash Advance Activation Authorization Form
STMP Travel Compliance Designee Agreement
CTA Ghost Account Application

Program Administrator Form
Transaction Dispute Form
Merchant Complaint Form
Change Authorization To Inquire Form
Commercial Billing Account Set-up Form
Commercial Card Corporate Liability Application
Commercial Card J/S Liability Travel Application
 

APPENDIX C - STATE RESOURCES APPENDIX C - CITI RESOURCES
Credit Card Matrix
MCC Group Templates
MCC Numeric Order
CITI Remittance Addresses in COFRS
Account Status Codes
Cardholder Self-Registration

 

 

ONE Card & Travel Card Benefits

VISA Liability Waiver Program 

 

Overnight Payment Address:

Citibank 
Payments Department
1500 Boltonfield Street
Columbus, OH 43228