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Technical, Managerial and Financial Tools

  • Technical Tools:  Distribution System, Drinking Water Regulations, Operator Training and Certification, Water Rights
  • Managerial Tools:  Asset Management, Capital Improvement Plan (CIP), Computer Email and Internet Applications, Cross-Connection Control Program, Emergency Response Plan, Employee Management and Performance, Job Descriptions and Organizational Chart
    Master Plan, Operations and Maintenance (O&M) Manual, Public, Customer, and Regulator Relations, Record Keeping, Source Water Protection Plan, Water Board/Oversight Trai
  • Financial Tools:  Budget, Cash Flow Analysis or Financial Plan, Cost of Service Study, Financial Audit
    Funding Opportunities, User Fee Review, Water System Reserves