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Billing Questions?

Credit Card and Money

Laboratory testing fees may be paid by cash, check or credit card (Visa and Mastercard only) at the time of sample drop off.

 

If the test fees are over $50, you have the option of being invoiced for the services.

 

If you are mailing in a sample, please include a check made out to CDPHE in the correct amount.

 

To change account information, E-mail us at: cdphe.lab@state.co.us

 

 

A:

See our Testing Menu or contact the Accounts Receivable office at 303-692-3070.

A:

No, with the exception of toxicology kits, testing supplies are free of charge.

 

Testing supplies can be sent to you via FedEx or USPS by:


(a) calling our order line at 303-692-3074, or
(b) by clicking here to use our online order form.

A:

The laboratory bills the submitting agency or private citizen whose name appears on the requisition form. If a third party will be paying the invoice, you must notify the laboratory at the time you submit the specimen or
sample.

 

Accounts will not be adjusted if the submitter fails to provide this information in advance.

 

The laboratory does not bill insurance agencies or Medicaid/Medicare.

A:

With the exception of newborn screening, invoices are run monthly, by result date.

 

For example:
If your test has a result date in July, your invoice will run in August. You should receive your invoice around the second week of August.

 

Newborn screening invoices are run twice a month with billing dates of the 1st through the 15th and the 16th through the last day of the month.

A:

You may send in a check or credit card information to:


Laboratory Services Division - Accounts Receivable
8100 Lowry Blvd.Denver, CO 80230

 

Be sure to include the bottom portion of your invoice and write the invoice number on your check.

 

You may also call the accounts receivable office at 303-692-3070 to pay by credit card. We accept only Visa and Mastercard.

A:

State policy is to send all unpaid invoices to the state collections agency. The laboratory cannot hold accounts from going to the collection agency as this is an automatic process. Each outstanding invoice is issued a separate account number and collection fees are added to the invoice amount.

 

To determine which collections notice goes to which laboratory invoice, please contact CDPHE accounting at 303-692-2120.

 

You must pay the total amount listed on the collections notice directly to the state collection agency to clear the account. Do not remit your payment to the state laboratory.

A:

Please contact the Accounts Receivable office at 303-692-3070.