The Registry provides customer service support to Medical Marijuana Centers in an effort to support excellent patient care. For questions pertaining to compliance with grow site or the sale of medical marijuana, please contact the Medical Marijuana Enforcement Division at the Department of Revenue at visit their website.
The Medical Marijuana Registry does not license or regulate Medicinal Marijuana Centers. Contact the Colorado Department of Revenue for information regarding Medical Marijuana Center licensing, operation, regulations, or further information.
Colorado Department of Revenue Contact:
Effective July 1, 2011, Colorado Revised Statute 12-43.3-402. Medical marijuana center license has been amended as follows:
(5) Prior to initiating a sale, the employee of the medical marijuana center making the sale shall verify that the purchaser has a valid registration card issued pursuant to section 25-1.5-106, C.R.S., or a copy of a current and complete new application for the Medical Marijuana Registry administered by the Department of Public Health and Environment that is documented by a certified mail return receipt as having been submitted to the Department of Public Health and Environment within the preceding thirty-five days, and a valid picture identification card that matches the name on the registration card. A purchaser may not provide a copy of a renewal application in order to make a purchase at a medical marijuana center. A Purchaser may only make a purchase using a copy of his or her application from 8 a.m. to 5 p.m., Monday through Friday. If the Purchaser presents a copy of his or her application at the time of purchase, the employee must contact the Department of Public Health and Environment to determine whether the purchaser's application has been denied. The employee shall not complete the transaction if the purchaser's application has been denied. If the Purchaser's application has been denied, the employee shall be authorized to confiscate the purchaser's copy of the application and the documentation of the certified mail return receipt, if possible, and shall, within seventy-two hours after the confiscation, turn it over to the Department of Public Health and Environment or local law enforcement agency. The failure to confiscate the copy of the application and document of the certified mail return receipt or to turn it over to the State Health Department or a state or local law enforcement agency within seventy-two hours after the confiscation shall not constitute a criminal offense.”
The above is solely an overview of the purchaser verification process for Medical Marijuana Centers, click here for the complete Board of Health rules and regulations.
Due to a high volume of applications and calls, the Medical Marijuana Registry is not currently able to respond by phone to requests for patient status verification.
A denial indicates that a patient has had three opportunities to provide the Registry with a complete, accurate application and has not complied. After three attempts, the application is denied. The patient must wait six months before re-applying. The following table provides current information about application denials.