An overpayment occurs when you receive an unemployment benefit payment and it is later determined that it should not have been paid because you were either ineligible or not entitled to unemployment benefits. Overpayments may occur if you were employed and your earnings were not reported correctly.

Through detection programs and random audits, we establish overpayments. When applicable, we identify and prevent acts of fraud by both claimants and employers. Click here to Report Fraud

Overpayments Must Be Paid Back
If you have been overpaid, you will receive a Demand for Repayment indicating the reason for the overpayment and the course of action.

You may not receive your unemployment benefits payments for a period of time or be required to pay back the overpayment. The collected monies are credited to the employers' unemployment accounts. More>

To request forgiveness from an overpayment, you must fill out an Overpayment Waiver Request.

Contact us with questions
Colorado Department of Labor and Employment
Unemployment Insurance Integrity, Benefit Payment Control
P.O. Box 8789
Denver, CO 80201-8789
(303) 318-9035 (Denver-metro area)
(877) 464-4622 (outside Denver-metro area)
Fax: (303) 318-9037

  • UI Benefits Inquiries: 303-318-9000 or 1-800-388-5515 • UI Employer Services Inquiries: 303-318-9100 or 1-800-480-8299
  • Telephone hours: 7:30 a.m. to 4:30 p.m., Monday - Friday
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