Premium Protest Information

Unemployment Insurance (UI) Employer Services notifies employers of rate changes on an annual basis. All rates are based on the Colorado Employment Security Act (CESA) 8-76-101, 8-76-102, and 8-76-103.

If you believe there is an error in the figures used to calculate your rate, you may file a written protest. The written protest must include the following:

  • The business name and employer account number.
  • A contact name and a telephone number at which the contact can be reached between the hours of 8 a.m. and 5 p.m. Monday through Friday.
  • An e-mail address, if applicable.
  • A copy of the notice being protested.
  • Information to support the protest.

A written protest may be submitted by:

NOTE: Enter the word “Protest” in the subject line for proper routing of the e-mail.

To contact a customer-service representative, call 303-318-9100 (Denver-metro area) or 1-800-480-8299 (outside Denver-metro area). For UI premium questions and issues related to your UI account, send e-mail inquiries to employer.services@state.co.us, or mail inquiries to UI Employer Services, P.O. Box 8789, Denver, CO 80201-8789.

  • UI Benefits Inquiries: 303-318-9000 or 1-800-388-5515 • UI Employer Services Inquiries: 303-318-9100 or 1-800-480-8299 • Email
  • Telephone hours: 7:30 a.m. to 4:30 p.m., Monday - Friday
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