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Testimonials

State Veterans Home logo and bannerMcCandless resident and child gardening

 

Bruce McCandless State Veterans Home at Florence

 

Here are a few of the comments our Home received on our 2010 satisfaction surveys when asked, “Tell us what we do best”:

 

  • "I like that they respect the veterans." – Resident

 

  • "Everything is fantastic ... couldn't be a nicer place."  – Resident

 

  • "Talk to me." – Resident

 

  • "Care. Loving attention." – Resident

 

  • "I like the nurses." – Resident

 

  • “The friendliness and competency of all staff, nurses, etc., is in my opinion a step above what could be expected. And this has been felt since our tour day and the day the resident was admitted. Also, I feel that the nursing staff is most diligent in informing me of any changes in medications or health issues that occur.” – Family member

 

  • “I appreciate all the activities this Home gives to my Father. He was so depressed when he came there, and now participates and is actively known as the ‘go-to’ resident for suggestions and committees. The considers this his home now, which has helped his family immensely.” – Family member 

  

  • “After putting in the ‘Husky Grille,’ you made Dad’s day – thank you so much. What a great place to watch the games with him.” – Family member 

 

  • “Personal care, personal interaction on a daily basis. Stopping to talk with him as they walk through the recreation room or halls, giving him a pat on the shoulders and a word of encouragement, telling him what they are about to do. You do an excellent job of always keeping us informed of any change in care, medicine or condition of health.” – Family member 

 

  • “My father always has positive comments about his stay here. He loves the exercises and especially loves all the visitors, especially from the Armed Forces.” – Family member 

 

  • “You take care of my dad like he’s royal family. You give him a purpose in life. I think you take care of him in more ways than I could ever do. The staff is awesome and treats the residents and guests (family) with so much love. Keep up the great work.” – Family member