The Colorado Department of Human Services (CDHS) has implemented C-Stat, a management strategy that analyzes performance using the most currently available data. C-Stat allows Divisions within CDHS to pinpoint performance areas in need of improvement and then improve those outcomes, helping to enhance the lives of the populations that CDHS serves and to provide the best use of dollars spent. Through root cause analysis, CDHS can determine what processes work and what processes need improvement. By measuring the impact of day-to-day efforts, CDHS makes informed, collaborative decisions to align efforts and resources to affect positive change.
This link takes you to summary report of C-Stat, and includes the results in a number of performance measures across the department. CDHS updates the C-Stat report quarterly, and encourages you to read it and share it with others who may find it interesting. If you have questions about particular data elements, please contact Ki'i Powell, our Performance Management Director or comment on our Facebook page. By working together and using evidence and data to make decisions, we can become the best 21st century Human Services System.