CDHS has social media tools with Facebook, Youtube and Twitter.
Social media provide ways to communicate with the people we serve and share the great things the organization is doing. These tools also give our clients a voice and a chance to reach out to us.
Social media can be confusing, following are some guidelines. If you are ever unsure about a post for CDHS, please let the CDHS Communications team know and we can work on it together.
Facebook is a great way to share success stories and promote events. Please “like” the CDHS Facebook page. Then you can add content and join the community. Don’t be afraid to join the conversation and be positive, personal and authentic. Your posts will add to the conversation. If your posts promotes CDHS goals and values, supports our vision, improves and helps us do our jobs better, you are adding value.
Balancing between appropriate use and abuse can be blurry. Facebook for business use during work hours is acceptable and approved, but using it for other personal reasons is not. A few minutes a day on Facebook and other social media won’t be an issue, a few hours a day would be.
If you post from a work computer or work device, or post during regular business hours, you are speaking as an active CDHS employee, and your comments should reflect this. If you post after work hours or on a home computer, you are still responsible for your comments. We want to encourage people to be honest and participate in the page, but please use common sense before posting. A good rule of thumb is this – if you wouldn’t say it to a person directly, then it’s probably not a good idea to post it on the CDHS page either.
One final word of wisdom on Facebook…..the page is completely public so your comments can be used by media members and the people we serve, so please be thoughtful and cautious before hitting “Post” especially on sensitive or controversial issues. Show respect for others opinions and allow the CDHS Communications team to address negative or inappropriate comments. If you wish to have something posted as an official CDHS post, work with the communications team.
The biggest thing to remember with all of this is to have fun with it, and utilize the positive things Facebook can do for CDHS. It’s important for all of us to communicate with the people we serve and this allows us to do that on personal and public level. We’ll accomplish great things as an agency by listening to our partners and engaging our community.
So go out and like us on Facebook, jump in the conversation, and join us in making CDHS the most effective 21st Human Services Provider in the Country.