The Office of Performance and Strategic Outcomes (aka “OPSO”) consists of five divisions:
Budget Division: Responsibilities include preparing annual budget, analyzing and preparing funding andsupplemental spending requests, preparing fiscal notes and responses to legislative requests forinformation.
Administrative Review Division:Responsible for serving as the state’s independent child welfare out-of homeplacement case reviewer and quality assurance provider. Reviews every case where a child hasbeen placed out-of-home, every six months. Additionally, reviews in-home cases and a large samplingof intake referral cases, with a focus on factors addressed through the federal child and family servicesreview. Analyzes the results to help place focus on areas of need, including policy review, training andsupervision.
Food Stamps Quality Assurance Division:Performs federal mandated case reviews of a randomlyselected, statistically valid sampling of food assistance cases, to determine whether eligibility has beenaccurately determined, and payment has been made accurately. Analyzes the results to help countiesfocus on areas of need in terms of training and supervision.
Audit Division:Monitors sub-recipients for compliance, completes risk analysis and conducts internalaudit functions; serves as liaison with Office of State Auditor; coordinates fraud prevention activities andinvestigates allegations of fraud.
Performance Management Division: Responsible for implementing and sustaining the department’s Statstrategy, which will place a focus on outcomes and data, along with accountability and action plans.Continuous quality improvement efforts will include the use of research into promising practices, use ofpeer networks, and process improvements practices.