There is a great amount of variation in the use of remote access technology among child welfare caseworkers. This lack of mobility represents a problem for many caseworkers. Funding for the purchase of mobile technologies for caseworkers was approved. The Division of Child Welfare (DCW) with the Colorado Trails Users Group (CTUG) and county leadership formed a Mobile Technology Work Group to identify a variety of ways to meet the mobile technology needs of caseworkers, including their ability to connect to Trails remotely to enter and retrieve data in the field. This will increase the efficiency of child welfare workers’ timely entry of information regarding children and families receiving child welfare services.
An electronic survey was distributed to assess the technology needs and requests of counties. The committee recommended using an application process for counties to participate in a pilot to test functionality of requested technology before purchasing the majority of devices to ensure connectivity to Trails or a future SACWIS system.
The pilot testing period ended in November 2013 and a Mobility and Technology Evaluation provided by the piloting counties was distributed to all county directors and tribes representatives along with a Mobility and Technology Application to purchase technology, which is due on January 17th, 2014.
Mobile Technology Work Group does not currently have a meeting set.
If you have any questions regarding this workgroup or would like to attend a meeting, please contact the following CDHS staff member:
David T. Menefee, Ph.D
Associate Director of Operations | CDHS - Division of Child Welfare
O: 303-866-4379 | firstname.lastname@example.org
Download the Child Welfare Plan “Keeping Kids Safe and Families Healthy 2.0” fact sheet on the Statewide Mobility and Technology Initiative.
Child Welfare Mobile Technology Needs Survey Analysis - To help determine the best options for improved technology, a survey was sent out to the county directors and administrators. 67 responses were received representative of 41 counties. The survey responses will be used to assist the newly formed Mobile Technology Task Force in identifying a variety of ways to meet the needs of caseworkers’ technology needs, including but not limited to tablets, laptops, digital pens, wireless internet cards, data plans, smart phones, training, etc. The information contained in this document depicts the results from the survey. This information was presented at the first meeting of the Mobile Technology Work Group where it was discussed in detail. The survey consisted of 13 questions. Each participant indicated their belief regarding the primary technology needs as to whether that particular element was representative of caseworker mobile technology needs. In addition to identifying needs, participants were given the opportunity to follow-up using an open-ended response format. A copy of the survey questions, answers and comments is in Appendix A