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Q. What is my role in the Child and Family Services Review (CFSR) Process?

A. This newsletter will address the role of the County Directors and Judicial in the CFSR Process. Future issues will address the role of other stakeholders, Caseworkers, Guardian ad litems, etc.

The CFSR requires a collaborative process that focuses on identifying shared goals and activities and establishing a purpose, framework, and a plan for improving child welfare services. Most importantly, this collaborative process should result in changes that promote improved outcomes for children and families. County Directors, Judicial roles include but not limited to:

  • To act as the liaison between the local/county groups and the CW Regional Lead
  • Assist in the Statewide Assessment Process
  • To assist the local/county groups in the development of membership
  • To assist in the identification of specific issues that promote or impede compliance
  • To assist in the development of Policy and practice changes related to 08 CFSR
  • Assist in identification of training needs
  • To assist in the integration of initiatives supporting families and children
  • Develop the Program Improvement Plan
  • Serve as a communication conduit to county staff and local communities providing services.


Q. What is the Statewide Assessment?

A. The Statewide Assessment is a tool for states to use in examining their capacity and performance in improving outcomes for children and families engaged in child welfare services. It is designed to enable states to gather and document information that is critical to analyzing the capacity and performance. The Statewide Assessment is used to:

  • Guide site selection by the Children’s bureau and the Colorado Department of Human Services for the onsite review
  • Provide an overview of the state child welfare agency’s organization, capacity, and performance for the Onsite Review Team
  • Facilitate identification of issues that need additional clarification before or during the onsite review
  • Serve as a key source of information for rating the CFSR system factors
  • Provide context for the outcome ratings
  • Enable states and their stakeholders to identify early in the CFSR process the areas potentially needing improvement and to begin developing their Program Improvement Plan (PIP) approach.
  • Educate stakeholders about state strengths and needs and enlist their support in developing and making program improvements.
  • Inform stakeholders and the public about the improvements/progress the state has made since the previous Statewide Assessment
  • Openly share with stakeholders and the public the areas that the state child welfare agency has identified as continuing to need improvement.

Q. What is my role as a Caseworker and Supervisor in the Child and Family Services Review (CFSR) Process?

A. Since Caseworkers and Supervisors have contact with children, youth and families every day, they impact the outcomes of the CFSR in many ways.


  • Understanding the CFSR
  • Familiarity with clients’ and families’ unique individual needs
  • Up-to-date and organized case files
  • Document, Document, Document. If its not in Trails, it didn’t happen
  • Ensure caseworkers meet timelines and follow rules and regulations (90-day, state reviews, federal guidelines, court reviews)


  • Ensure consistent, regular contact with children, youth and families
  • Involve birth parents and other meaningful parties in the entire case planning process
  • Document, document, document. If it’s not in Trails, it didn’t happen
  • Provide for regular visitation between parents and kids
  • Ask what providers require to meet the child’s needs
  • Develop specific and individualized Family Services Plans with measurable and achievable outcomes
  • Minimize placement moves by addressing provider/children’s needs
  • Identify the overall goal of the case, while addressing safety, permanency and well-being