If you requested Direct Deposit on your Colorado state income tax return and did not receive it you should first contact the bank or financial institution to determine if they received your refund credit. Electronic transactions are posted daily, and may not be reflected on your latest bank statement. If your financial institution has no record of your refund, you can check the status of your refund by visiting our Revenue Online service.
Below are a few examples why the Direct Deposit was not received.
The Department of Revenue automatically creates paper refunds if for some reason your Direct Deposit information could not be processed. Also see Direct Deposit account/routing number
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